Bank Radiology Receptionist

Nuffield Health; East Midlands; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

free gym membership

health assessments

retail discounts

pension options

Job summary

Nuffield Health Derby Hospital is seeking a Bank Radiology Receptionist to join our Derby site on a part-time basis. You will be the first point of contact for patients, answering calls, booking appointments, and guiding visitors with empathy.

The role emphasises patient-centred service, IT skills, and experience in healthcare administration. It offers a competitive hourly rate (£12.84) and access to our staff benefits, including gym membership and health assessments.

Qualifications

• Excellent customer service skills.
• Great communication skills.
• Ability to explain sensitive or complicated information clearly.
• Experience of healthcare administration or reception environment is preferred.
• Good IT and keyboard skills.

Responsibilities

• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and direct them to the appropriate changing or waiting rooms.
• Prepare clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support the department to run smoothly by handling administrative duties.

Skills

Customer service

Communication

Healthcare administration

IT skills

Job description

Bank Radiology Receptionist Derby Hospital | Reception | Bank | Part Time | £12.84 per hour

Our reception team in our Nuffield Derby Hospital currently have an opportunity for a Bank Radiology Administrator. Start your journey with us whilst we'll support you to be your best. The radiology department covers a wide variety of specialised work and this is a good opportunity to broaden your working knowledge of the hospital.

You will be the face of Nuffield Health and sensitive to our customer's needs.

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

To succeed as a Receptionist you will have;

• Excellent customer service skills
• Great communication skills
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.

The department is open from 8am to 8pm covering Monday-Saturday and will require different shift work to part cover a secondment, annual leave, sickness and increased activity. Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind.

• free gym membership
• health assessments
• retail discounts
• pension options

At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

Nuffield Health, is the UK's largest healthcare charity. For over 60 years, we've been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.