Bank Radiology Receptionist

Nuffield Health Derby Hospital; East Midlands; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Derby Hospital in Derby is seeking a Bank Radiology Administrator to support our reception team and keep the department running smoothly. You will welcome patients, handle enquiries, prepare paperwork, and assist with referral forms, charge sheets and terms and conditions while delivering excellent customer service in a busy healthcare environment.

This role offers flexible bank shifts across early to late hours, with a supportive benefits package and opportunities to broaden

Qualifications

• Experience in Healthcare administration or reception environment.
• Excellent customer service and communication skills.
• Ability to explain sensitive or complicated information clearly.
• Good IT and keyboard skills.

Responsibilities

• Welcome patients in person and direct them to changing or waiting areas.
• Answer the phone, handle enquiries and book appointments.
• Prepare clinical paperwork, referral forms, charge sheets and terms and conditions.
• Help the department run smoothly by handling administrative tasks for radiology.

Skills

Excellent customer service

Great communication

Explain sensitive information clearly

Healthcare administration experience

Good IT and keyboard skills

Job description

Derby Hospital | Reception | Bank | Part Time
£12.84 per hour

Our reception team in our Nuffield Derby Hospital currently have an opportunity for a Bank Radiology Administrator. Start your journey with us whilst we’ll support you to be your best.

The radiology department covers a wide variety of specialised work and this is a good opportunity to broaden your working knowledge of the hospital.

You will be the face of Nuffield Health and sensitive to our customer’s needs.

As a Receptionist you will

• Use your empathy and customer service skills to build positive relationships.


• Put people at ease when they visit your department.


• Answer the phone, dealing with enquiries and booking appointments.


• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.


• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

To succeed as a Receptionist you will have

• Excellent customer service skills


• Great communication skills.


• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.


• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.


• Good IT and keyboard skills.

The department is open from 8am to 8pm covering Monday-Saturday and will require different shift work to part cover a secondment, annual leave, sickness and increased activity.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.