Bank Radiology Receptionist

Nuffield Health; Tideswell CP; In loco; GBP 14.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free gym membership

Health assessments

Pension options

Retail discounts

Descrizione del lavoro

Nuffield Health Derby Hospital is seeking a Bank Radiology Administrator to be the welcoming face of the radiology department. You will answer calls, book appointments and direct patients to the correct areas, while preparing clinical paperwork, referral forms and charge sheets to keep the department running smoothly.

The role emphasizes empathy, excellent customer service, and clear communication, with shifts across early to late daytime hours.

Competenze

• Experience in healthcare administration or reception environment.

Mansioni

• Answer phone, handle enquiries and book appointments.
• Welcome patients in person and direct them to changing or waiting rooms.
• Prepare clinical paperwork, referral forms and charge sheets; explain terms and conditions clearly.
• Support department operations and customer service to ensure smooth running.

Conoscenze

Customer service

Communication

IT skills

Descrizione del lavoro

Our reception team in our Nuffield Derby Hospital currently have an opportunity for a Bank Radiology Administrator. Start your journey with us whilst we'll support you to be your best. The radiology department covers a wide variety of specialised work and this is a good opportunity to broaden your working knowledge of the hospital. You will be the face of Nuffield Health and sensitive to our customer's needs. As a Receptionist you will;

• Use your empathy and customer service skills to build positive relationships.
• Put people at ease when they visit your department.
• Answer the phone, dealing with enquiries and booking appointments.
• Welcome patients, in person, and directing them to the appropriate changing or waiting rooms.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Excellent customer service skills
• Great communication skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or a relevant reception environment.
• Good IT and keyboard skills.

The department is open from 8am to 8pm covering Monday-Saturday and will require different shift work to part cover a secondment, annual leave, sickness and increased activity.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.