Radiology Administrator (Bank)

Nuffield Health; Woking; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement in line with the W

Pension scheme

Discounted gym membership (£35/month)

Job summary

Nuffield Health’s Woking Hospital is seeking a Radiology Administrator (Bank) to support the radiology department on an ad hoc basis. You’ll handle enquiries, book appointments, welcome patients, and coordinate with staff to keep the department running smoothly.

The role emphasizes empathy, professional service, and flexibility, with a pay rate of £13.10 per hour depending on experience and a benefits package including holiday, pension, and discounted gym membership.

Qualifications

• Experience of administration in a complex fast-paced environment.
• Demonstrable call handling skills.
• Excellent IT skills.

Responsibilities

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book radiology appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions and send out imaging reports in a timely manner

Skills

Administration

Call handling

Customer service

IT skills

Tools

IT systems

Job description

Radiology Administrator (Bank)

Woking Hospital | Customer | Bank | Ad Hoc

£13.10 per hour, depending on experience

Nuffield Health is a charity dedicated to building a healthier nation, one day at a timeFrom award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As an Administrator, you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

As our Administrator, you will:

• Help people feel comfortable when they visit your department
• Use your empathy and customer service skills to build positive relationships
• Answer the phone, deal with enquiries and book radiology appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions and send out imaging reports in a timely manner

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

It starts with you.