Site Supervisor (No Staff)

Jungheinrich AG; Felixstowe; On-site; GBP 30,000 - 42,000; Full time

Job summary

Jungheinrich AG in Felixstowe invites applications for a Site Supervisor (Without Staff). The role focuses on preventative maintenance and repair of materials handling equipment, ensuring safety and efficiency across customer sites.

You will complete service reports, manage parts stock, build strong customer relations, coordinate with the after sales team, identify follow-up sales opportunities, and represent Jungheinrich professionally on every call.

Qualifications

• Clean driving licence
• Good level of education
• Experience in customer facing environment
• Used to working unsupervised

Responsibilities

• Preventative maintenance of materials handling and ancillary equipment.
• Repair of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good levels of communication, ensuring expectations are met.
• Liaise with after sales to ensure accurate information for repairs and ETA.
• Identify sales leads for Jungheinrich equipment and after sales products.
• Act as a Company Ambassador at all times.

Skills

Time Management

Problem solving

Flexibility

Accountability

Adaptability

Initiative

Business acumen

Customer orientation

Decision making

Innovation

Negotiation and influencing

Team working

Job description

Site Supervisor (Without Staff)

Felixstowe

Without Jungheinrich, your shopping trolley would probably be empty. Every day, our trucks move millions of goods in logistics centres globally.

Jungheinrichis one of the top three leading companies in the material handling equipment and Intralogistics sectors worldwide –and we are very interested in speaking with you further about your career.

Jungheinrichhas evolved from a producer of forklifts to a manufacturing logistics service provider achieving an annual turnover of over £2.5 billion. Today,we employ over 14500 employees, thereof in Europe alone over 800 sales consultants, as well as more than 4200 mobile service engineers, maintain a close-knit network providing quality consulting and comprehensive service.

In short, your role withinJungheinrichwill play a crucial part in providing the customer with complete peace of mind in managing their intra-company logistics.

The Role

• Repair and preventative maintenance of materials handling and ancillary equipment.

Role Responsibilities

• Preventative maintenance of materials handling and ancillary equipment.
• Repair of materials handling and ancillary equipment.
• Accurately complete service reports and time sheets.
• Manage and control parts stock.
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations.
• Close liaison with the after sales office to ensure accurate information for customers inregards to repair times and estimated times of arrival.
• Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner.
• Ensure all company and customer health and safety procedures are met.
• Identify sales leads for the Jungheinrich range of equipment and After Sales products.
• Act as a Company Ambassador at all times.

In addition to the duties and responsibilities listed, the job holder may be required to perform other duties assigned by the Area Service Manager such as call out and working outside of normal working hours (please note that this list is not exhaustive)

Person Requirements

• The ideal candidate will hold a clean driving license and have a good level of education.
• They will also have experience of working in a customer facing environment and be used to working unsupervised.

Working Hours

• Monday to Friday, 06:00-14:00

Competencies Required

• Time Management
• Problem solving
• Flexibility
• Accountability
• Adaptability
• Initiative
• Business acumen
• Customer orientation
• Decision making
• Innovation
• Negotiation and influencing
• Team working