Quotation & Order Specialist (Sales & Production)

ROYAL BRITISH VETERANS ENTERPRISE LTD; Leatherhead; On-site; GBP 22,000 - 28,000; Full time

Job summary

ROYAL BRITISH VETERANS ENTERPRISE LTD in Leatherhead is seeking a proactive Sales & Order Processing Administrator to join our Print & Mail Sales Office. You will act as a link between Sales and Production, ensuring orders are processed accurately, efficiently, and on time, while delivering excellent customer service and handling quotations.

The role involves processing orders, issuing production works orders, and providing general administrative support in a busy team environment.

Qualifications

• Experience in sales administration, order processing, or customer service.
• Highly organized with accuracy and attention to detail.
• Strong communication and customer service skills.

Responsibilities

• Prepare accurate and timely customer quotations.
• Process orders from receipt to production.
• Produce clear works orders for production team.
• Maintain communication between customers, sales, and production.
• Respond promptly to enquiries and resolve queries.
• Monitor order progress to meet deadlines.
• Provide admin support to the Print & Mail Sales Office.
• Keep customer information and order records accurate.
• Support continuous improvement of office processes.

Skills

Customer service

Communication

Administration

Organisational skills

Attention to detail

Multi-tasking

Microsoft Office

Teamwork

Order processing

Sales administration

Tools

Microsoft Office

Job description

ROYAL BRITISH VETERANS ENTERPRISE LTD in Leatherhead is seeking a proactive Sales & Order Processing Administrator to join our Print & Mail Sales Office. You will act as a link between Sales and Production, ensuring orders are processed accurately, efficiently, and on time, while delivering excellent customer service and handling quotations.

The role involves processing orders, issuing production works orders, and providing general administrative support in a busy team environment.