Quality & Safety Lead - Primary Care Governance

The Methodist Church in Britain; Wolverhampton, Birmingham; On-site; GBP 42,000 - 56,000; Full time

Job summary

The Quality and Safety Team at Birmingham, Black Country and Solihull ICB is recruiting a Quality Officer with a main focus on primary care. The role coordinates assurance and improvement work, pulling together incidents, complaints and regulatory information to spot risks and gaps, and turns that analysis into reports for senior governance forums.

You will work in a politically sensitive environment, manage competing priorities, and contribute to service improvement, policy development, and

Qualifications

• Degree in a relevant subject or significant experience at a similar level.
• Postgraduate degree in management studies or equivalent.
• Evidence of continued professional development.

Responsibilities

• Support delivery of quality and safety objectives, mainly in primary care.
• Collate incidents, complaints, patient experience and regulatory information to identify risks.
• Prepare and coordinate quality visits, audits and reviews, with findings and action plans.
• Produce dashboards, reports, briefings and presentations for governance forums.
• Maintain risk, action, investigation, improvement and assurance records.
• Coordinate serious incidents and Never Events reported via STEIS and track investigations.

Skills

Strategic planning

Decision making under uncertainty

Collaborative leadership

Equality & inclusion understanding

Public sector understanding

Education

Bachelor's degree in a relevant subject

Postgraduate degree in management studies

Tools

PRINCE2 Foundation

Microsoft Project

Job description

The Quality and Safety Team at Birmingham, Black Country and Solihull ICB is recruiting a Quality Officer with a main focus on primary care. The role coordinates assurance and improvement work, pulling together incidents, complaints and regulatory information to spot risks and gaps, and turns that analysis into reports for senior governance forums.

You will work in a politically sensitive environment, manage competing priorities, and contribute to service improvement, policy development, and