Patient Safety, Incidents & Learning Clinical Lead

The Methodist Church in Britain; Wolverhampton, Birmingham; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Supportive workplace

Meaningful change with partners

Job summary

The Patient Safety Clinical Lead sits in the Quality Team at Birmingham, the Black Country and Solihull ICB, bringing together NHS, council and voluntary partners to support 2.7 million people. The post leads patient safety incident management, investigation oversight and system learning, with clinical advice to providers and commissioners.

Applicants must be registered as an RGN, RMN, RNLD or AHP, and have degree-level education or equivalent experience; PSIRF implementation and incident data

Qualifications

• Registered healthcare professional: RGN, RMN, RNLD or AHP.
• Degree level education or equivalent experience supporting project or programme delivery.
• Knowledge of health service redesign and improvement.

Responsibilities

• Provide clinical leadership on patient safety and incident management.
• Lead quality workstreams supporting strategic priorities and service improvement.
• Coordinate incident reporting with providers and commissioners and identify trends.

Skills

Clinical leadership

Incident management

Data analysis

Stakeholder engagement

PSIRF knowledge

Education

NHS registration

Degree-level education

Tools

Datix

STEIS

LFPSE

Job description

The Patient Safety Clinical Lead sits in the Quality Team at Birmingham, the Black Country and Solihull ICB, which brings together NHS, council and voluntary partners to support 2.7 million people. The post leads patient safety incident management, investigation oversight and system learning, with clinical advice to providers and commissioners. It centres on PSIRF implementation, incident data and trend analysis, and provider assurance across the system. Applicants must be registered as an RGN, RMN, RNLD or AHP.

What the job involves

• Provide clinical leadership and advice on patient safety, incident management, investigation oversight and system learning
• Lead quality workstreams that support strategic priorities and service improvement
• Liaise with commissioned providers so incidents, never events and quality matters are reported, collated and triangulated to identify themes and trends
• Co-ordinate compliance with incident investigations, duty of candour and statutory patient safety duties
• Ensure serious incidents are reported to STEIS and LFPSE in a timely way that meets lead commissioner requirements
• Support PSIRF implementation, monitor provider PSIRF plans and track compliance with actions arising from investigations
• Maintain Datix and other incident systems so records are accurate and up to date, and oversee reporting systems
• Analyse safety and quality intelligence to identify risks, trends and improvement opportunities, and lead data quality and national reporting analysis
• Disseminate CAS alerts, MHRA alerts and other national patient safety notices, and monitor action taken against them
• Prepare reports for boards and committees and attend sub-groups and committees to present patient safety information
• Develop and deliver training on serious incident and investigation methodology, and advise colleagues on incident recording systems
• Support patient safety projects, the Serious Incident policy and standard operating procedures, and share learning through alerts, newsletters and learning events

What’s required

Qualifications

• Registered healthcare professional: RGN, RMN, RNLD or AHP
• Degree level education or equivalent experience supporting project or programme delivery
• Knowledge of specialist areas including health and service redesign and improvement
• Understanding of current healthcare policy and its aims
• Appreciation of the relationship between DHSC, the ICB/ICS, providers and commissioners

Experience

• Knowledge of health and service redesign, with project management to postgraduate diploma level or equivalent
• Knowledge of quality improvement methodology
• In-depth knowledge of PSIRF and its application

Skills & knowledge

• Handling highly complex, sensitive or contentious information and negotiating with providers and partners
• Presenting complex, sensitive information to large, influential groups
• Raising difficult issues, including performance and change, with senior managers
• Holding yourself and others to account for better outcomes
• Working collaboratively and engaging others towards shared aims
• Managing own workload and making informed decisions with incomplete information, to tight and changing timescales

Other

• Caring, considerate and respectful conduct, with openness and honesty
• Professionalism and understanding of difference

Nice to have

• Patient Safety Specialist Training
• QSIR (Quality, Service Improvement and Redesign)

What’s offered

• Supportive, ambitious and inclusive workplace
• Opportunities to develop and work with partners on meaningful change