Quality Manager

CARE CONCERN GROUP LIMITED; Scotland; On-site; GBP 57,000 - 70,000; Full time

Benefits offered by this job

Pension

Holiday allowance

Laptop

Mobile phone

Job summary

Care Concern Group in Fife, Scotland, is seeking a Quality Manager to lead quality improvements across 15 care homes and ensure high standards of care. You will implement and manage quality and performance frameworks, drive continuous improvements, and ensure CI compliance.

The role offers a salary of £63,000 per year with a pension, generous holiday allowance, and a laptop & mobile phone. Applicants should be committed to excellence and team-based care.

Responsibilities

• Lead quality strategy framework and induction for teams
• Provide advice and guidance to achieve regulatory compliance
• Develop and review quality assurance systems and processes
• Deliver development sessions to improve outcomes for residents
• Maintain up-to-date policies reflecting legislation and best practice
• Develop audit and self-assessment tools for legislative compliance
• Conduct audits and prepare reports with recommendations to improve safety and quality
• Guide management teams to meet service aims and objectives
• Schedule progress reviews and provide assurances on improvements
• Maintain knowledge of national guidance and introduce new practices
• Collaborate with stakeholders on projects to drive continuous improvement
• Act as a brand ambassador and promote company values in quality activities

Job description

Care Concern Group is seeking a passionate and results-oriented Quality Manager to join our team in Fife, Scotland

With a commitment to excellence, this role offers an exciting opportunity to lead quality improvements across 15 care homes.

As Quality Manager, you will play a pivotal role in ensuring the highest standards of care across our homes. You will be responsible for implementing and managing quality and performance frameworks, driving continuous improvements, and ensuring compliance with Care Quality Inspectorate (CI) regulations and standards.

Salary: £63,000 per annum.

Package includes: Pension, generous holiday allowance, laptop & mobile phone.

Quality Manager – Duties & Responsibilities

• Conduct an Induction to the Quality Strategy Framework, management teams and chair follow up assurance meetings.
• Provide advice, support, information, and guidance to assist management teams to achieve and maintain regulatory compliance.
• Work collaboratively with colleagues in the development of quality assurance systems and processes, including regular reviews to ensure effectiveness.
• Deliver development sessions to support and improve the outcomes for people.
• Ensure up to date policies and procedures are in place that reflect current legislation and best practice.
• Develop audit and self-assessment tools that enable services to be assessed against relevant legislation and best practice guidance.
• Conduct audits and prepare written reports with recommendations to improve the safety and quality of services.
• Provide continued guidance to management teams on how to achieve the aims and objectives specific to the needs of the service.
• Conduct progress review meetings with the management team in line with the audit frequency and monitoring schedule to provide assurances as to whether improvements are being progressed to completion and escape areas of concern to the senior management team.
• To maintain a sound knowledge of relevant nationally recognised guidance and standards and ensure new practices are introduced and implemented.
• Lead and collaborate with internal and external stakeholders on project launch and implementations across the group to promote and influence a continuous culture of improvement.
• Be integral to the delivery of continuous improvement activities including data analysis, reporting, and supporting lessons learned, best practice sharing and innovative working.
• To be a brand ambassador. Embed and promote the company values in all quality activities.

Care Concern Group is a market leading, family-owned care group operating over 200 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.