Quality Manager

Fife; Scotland; On-site; GBP 57,000 - 69,000; Full time

Benefits offered by this job

Pension

Generous holiday allowance

Laptop & mobile phone

Job summary

Care Concern Group is seeking a passionate Quality Manager in Fife, Scotland to lead quality improvements across 15 care homes. You will implement quality frameworks, drive continuous improvements, and ensure compliance with Care Inspectorate regulations and standards.

The role offers £63,000 per annum plus pension, generous holiday allowance, and a laptop & mobile phone. You will work with management teams and external stakeholders to sustain outstanding care across the group.

Qualifications

• Lead the quality strategy framework and assurance meetings.
• Advise management to achieve regulatory compliance.
• Develop quality assurance systems and regular reviews.
• Deliver development sessions to improve outcomes.
• Maintain up-to-date policies reflecting legislation and best practice.
• Lead audits and prepare reports with recommendations.
• Promote continuous improvement across the group.

Responsibilities

• Lead the quality strategy framework, management teams and follow up assurance meetings.
• Provide advice and guidance to assist management teams to achieve regulatory compliance.
• Collaborate on development of quality assurance systems and processes with regular reviews.
• Deliver development sessions to support improvements for people.
• Ensure policies reflect current legislation and best practice.
• Develop audit and self-assessment tools for service assessments.
• Conduct audits and prepare written reports with recommendations to improve safety and quality.
• Guide management teams to meet service aims and objectives.
• Conduct progress reviews and escalate concerns to senior management.
• Maintain knowledge of nationally recognised guidance and standards.
• Lead collaborations on project launches across the group to foster continuous improvement.
• Contribute to data analysis, reporting, and sharing lessons learned.
• Embed and promote company values in all quality activities.

Job description

Care Concern Group is seeking a passionate and results-oriented Quality Manager to join our team in Fife, Scotland

With a commitment to excellence, this role offers an exciting opportunity to lead quality improvements across 15 care homes.

As Quality Manager, you will play a pivotal role in ensuring the highest standards of care across our homes. You will be responsible for implementing and managing quality and performance frameworks, driving continuous improvements, and ensuring compliance with Care Inspectorate (CI) regulations and standards.

Salary: £63,000 per annum.
Package includes: Pension, generous holiday allowance, laptop & mobile phone.

Quality Manager – Duties & Responsibilities

• Conduct an Induction to the Quality Strategy Framework, management teams and chair follow up assurance meetings.
• Provide advice, support, information, and guidance to assist management teams to achieve and maintain regulatory compliance.
• Work collaboratively with colleagues in the development of quality assurance systems and processes, including regular reviews to ensure effectiveness.
• Deliver development sessions to support and improve the outcomes for people.
• Ensure up to date policies and procedures are in place that reflect current legislation and best practice.
• Develop audit and self-assessment tools that enable services to be assessed against relevant legislation and best practice guidance.
• Conduct audits and prepare written reports with recommendations to improve the safety and quality of services.
• Provide continued guidance to management teams on how to achieve the aims and objectives specific to the needs of the service.
• Conduct progress review meetings with the management team in line with the audit frequency and monitoring schedule to provide assurances as to whether improvements are being progressed to completion and escalated areas of concern to the senior management team.
• To maintain a sound knowledge of relevant nationally recognised guidance and standards and ensure new practices are introduced and implemented.
• Lead and collaborate with internal and external stakeholders on project launch and implementations across the group to promote and influence a continuous culture of improvement.
• Be integral to the delivery of continuous improvement activities including data analysis, reporting, and supporting lessons learned, best practice sharing and innovative working.
• To be a brand ambassador. Embed and promote the company values in all quality activities.

Care Concern Group is a market leading, family-owned care group operating over 200 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

Good luck.