Quality Manager

Care Concern Group; Dunfermline; On-site; GBP 57,000 - 69,000; Full time

Benefits offered by this job

Pension

Generous holiday allowance

Laptop

Mobile phone

Job summary

Care Concern Group is seeking a passionate Quality Manager to lead quality improvements across 15 care homes in Scotland. The role focuses on implementing QA frameworks, ensuring CI, and maintaining CI regulations and standards to deliver outstanding care.

Salary is £63,000 per year with a Pension, generous holiday allowance, laptop and mobile phone provided. This is a full-time, on-site opportunity within a family-owned group committed to excellent resident outcomes.

Qualifications

• Lead quality and performance frameworks across 15 care homes.
• Ensure compliance with Care Quality Inspectorate (CI) regulations and standards.
• Develop and implement audit and QA processes.
• Drive data-led improvements and best practice across services.

Responsibilities

• Conduct induction to the Quality Strategy Framework and chair follow-up meetings.
• Provide guidance to management to achieve regulatory compliance.
• Develop QA systems and perform regular reviews for effectiveness.
• Deliver development sessions to improve resident outcomes.
• Maintain up-to-date policies reflecting legislation and best practice.
• Create audit and self-assessment tools aligned with legislation.
• Conduct audits and prepare reports with improvement recommendations.
• Guide management to meet aims of each service.
• Run progress reviews and escalate issues to senior management.
• Keep knowledge of national guidance; introduce new practices.
• Lead projects to promote continuous improvement across the group.
• Embed and promote company values in all quality activities.

Skills

Quality management

Regulatory compliance

Audit

Continuous improvement

Job description

Care Concern Group is seeking a passionate and results-oriented Quality Manager to join our team in Fife, Scotland

With a commitment to excellence, this role offers an exciting opportunity to lead quality improvements across 15 care homes.

As Quality Manager, you will play a pivotal role in ensuring the highest standards of care across our homes. You will be responsible for implementing and managing quality and performance frameworks, driving continuous improvements, and ensuring compliance with Care Quality Inspectorate (CI) regulations and standards.

Salary: £63,000 per annum.

Package includes: Pension, generous holiday allowance, laptop & mobile phone.

Quality Manager – Duties & Responsibilities

• Conduct an Induction to the Quality Strategy Framework, management teams and chair follow up assurance meetings.
• Provide advice, support, information, and guidance to assist management teams to achieve and maintain regulatory compliance.
• Work collaboratively with colleagues in the development of quality assurance systems and processes, including regular reviews to ensure effectiveness.
• Deliver development sessions to support and improve the outcomes for people.
• Ensure up to date policies and procedures are in place that reflect current legislation and best practice.
• Develop audit and self-assessment tools that enable services to be assessed against relevant legislation and best practice guidance.
• Conduct audits and prepare written reports with recommendations to improve the safety and quality of services.
• Provide continued guidance to management teams on how to achieve the aims and objectives specific to the needs of the service.
• Conduct progress review meetings with the management team in line with the audit frequency and monitoring schedule to provide assurances as to whether improvements are being progressed to completion and elevate areas of concern to the senior management team.
• To maintain a sound knowledge of relevant nationally recognised guidance and standards and ensure new practices are introduced and implemented.
• Lead and collaborate with internal and external stakeholders on project launch and implementations across the group to promote and influence a continuous culture of improvement.
• Be integral to the delivery of continuous improvement activities including data analysis, reporting, and supporting lessons learned, best practice sharing and innovative working.
• To be a brand ambassador. Embed and promote the company values in all quality activities.

Care Concern Group is a market leading, family-owned care group operating over 200 homes across the UK. We are passionate about creating fantastic care homes for our residents to live in and a supportive and fun environment for our team to work in.

Good luck.