Quality & Compliance Coordinator

Experis (Austria); Newcastle upon Tyne; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

ManpowerGroup is seeking a Quality & Compliance Coordinator for a 6‑month contract in Newcastle with hybrid working. The role pays £20 per hour via umbrella agency.

You will support the operation's Quality Management System, maintain controlled documents, assist internal audits, and help deliver governance materials. Strong Excel/Word skills, attention to detail, and good communication are essential.

Qualifications

• Experience in administrative, operational support, quality, governance or similar role.
• Strong organizational skills and attention to detail.
• Experience maintaining accurate records, documentation or structured processes.
• Ability to follow established procedures, checklists and control requirements.
• Ability to review information, identify gaps or inconsistencies and elevate appropriately.
• Strong written and verbal communication skills.

Responsibilities

• Support the maintenance of the operation's Quality Management System and associated documentation and records.
• Maintain controlled documents, procedures, governance logs and review schedules.
• Carry out or support scheduled internal audits using established processes and templates.
• Complete defined governance and operational control checks and record outcomes.
• Gather and review supporting evidence, identify gaps or exceptions and escalate appropriately.
• Record and track audit findings, corrective actions and improvement activities through to completion.
• Support document reviews, Root Cause Analysis and continuous improvement activities.
• Produce routine management information, reports and governance materials.
• Support preparation for internal and external audits and governance reviews.
• Build effective relationships with colleagues and stakeholders across the operation.

Skills

Excel

Word

Organizational skills

Attention to detail

Communication

Prioritization

Tools

Excel

Word

Job description

Quality & Compliance Coordinator
Quality & Compliance Coordinator

The location of the role is Newcastle (hybrid working).
The duration of the contract is 6 months.
The pay rate on offer is £20 per hour via Umbrella agency.

Key accountabilities of the role

• Supporting the maintenance of the operation's Quality Management System and associated documentation and records.
• Maintaining controlled documents, procedures, governance logs and review schedules.
• Carrying out or supporting scheduled internal audits using established processes and templates.
• Completing defined governance and operational control checks and accurately recording outcomes.
• Gathering and reviewing supporting evidence, identifying gaps or exceptions and escalating these appropriately.
• Recording and tracking audit findings, corrective actions and improvement activities through to completion.
• Supporting document reviews, Root Cause Analysis and continuous improvement activities.
• Producing routine management information, reports and governance materials.
• Supporting preparation for internal and external audits and governance reviews.
• Building effective relationships with colleagues and stakeholders across the operation.

Key skills and experience

Essential

• Previous experience in administrative, operational support, quality, governance or similar role.
• Strong organizational skills and attention to detail.
• Experience maintaining accurate records, documentation or structured processes.
• Ability to follow established procedures, checklists and control requirements.
• Ability to review information, identify gaps or inconsistencies and elevate appropriately.
• Strong written and verbal communication skills.
• Ability to manage competing priorities and deadlines.
• Good working knowledge of Microsoft Excel and Word.
• A dependable and collaborative approach with accountability for producing accurate work.

Desirable

• Experience working within a Quality Management System environment.
• Knowledge of ISO 9001 or ISO 9000 quality management principles.
• Internal audit or Quality Assurance experience.
• Document control experience.
• Governance or operational control-checking experience.
• Root Cause Analysis or continuous improvement experience.
• Reporting and data analysis experience.
• Experience working within a regulated operational environment.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.