Quality & Compliance Coach for Operational Excellence

Wates Group; Manchester; On-site; GBP 42,000 - 62,000; Full time

Job summary

WPS is seeking a Standards Advisor to maintain and improve our management systems, quality standards, and operational excellence across the business. You will work with project teams and supply chain partners to drive best practice, support compliance, and deliver exceptional customer outcomes.

You will coach teams, conduct audits, and promote continuous improvement across multiple projects while ensuring alignment with ISO standards and statutory requirements.

Qualifications

• Quality Practitioner (PCQI) experience or equivalent
• IRCA Internal Auditor training or equivalent auditing experience
• Knowledge of ISO 9001, ISO 14001 and ISO 45001 management systems
• Experience carrying out audits, compliance reviews, or quality assurance activities
• Excellent communication, analytical, and report-writing skills
• Ability to coach, mentor, and positively influence others
• Strong organisational skills and the ability to manage your own workload
• Willingness to travel nationally as required

Responsibilities

• Promote and support the practical application of our Operating Framework and quality management systems
• Coach and influence teams to improve performance, reduce defects, and drive customer satisfaction
• Conduct compliance reviews and internal audits across projects and business activities
• Produce accurate audit reports and support corrective actions through to completion
• Support external certification and surveillance audits
• Identify opportunities to improve processes, procedures, and ways of working
• Share lessons learned and promote industry best practice
• Support teams in maintaining compliance with company, client, and statutory requirements
• Encourage a culture of continuous improvement across the business

Skills

Quality principles

Coaching

Communication

Organisational skills

Travel ability

Education

PCQI Certificate

IRCA Internal Auditor training

Job description

WPS is seeking a Standards Advisor to maintain and improve our management systems, quality standards, and operational excellence across the business. You will work with project teams and supply chain partners to drive best practice, support compliance, and deliver exceptional customer outcomes.

You will coach teams, conduct audits, and promote continuous improvement across multiple projects while ensuring alignment with ISO standards and statutory requirements.