Quality & Compliance Coach for Operational Excellence

Wates Smartspace; Greater Manchester; On-site; GBP 42,000 - 60,000; Full time

Job summary

WPS is seeking a Standards Advisor to join our team and drive quality management across projects and our supply chain. You will maintain and improve our management systems, support compliance, and promote best practice.

You will influence teams, coach colleagues, and deliver audits, reports, and corrective actions while supporting external certification. This role offers a hands-on path to continuous improvement and measurable business impact.

Qualifications

• Quality Practitioner (PCQI) certification or equivalent.
• IRCA Internal Auditor training or equivalent auditing experience.
• Knowledge of ISO 9001, 14001 and 45001 management systems.
• Experience carrying out audits, compliance reviews or quality assurance activities.
• Excellent communication, analytical, and report-writing skills.
• Ability to coach, mentor and positively influence others.
• Strong organisational skills and ability to manage own workload.
• Willingness to travel nationally as required.

Responsibilities

• Promote and support the practical application of Operating Framework and quality management systems.
• Coach and influence teams to improve performance, reduce defects, and drive customer satisfaction.
• Conduct compliance reviews and internal audits across projects and business activities.
• Produce accurate audit reports and support corrective actions through to completion.
• Support external certification and surveillance audits.
• Identify opportunities to improve processes, procedures, and ways of working.
• Share lessons learned and promote industry best practice.
• Support teams in maintaining compliance with company, client, and statutory requirements.
• Encourage a culture of continuous improvement across the business.

Skills

PCQI

IRCA Internal Auditor

ISO 9001/14001/45001

Audits & QA

Communication Skills

Coaching & Mentoring

Time Management

National Travel

Job description

WPS is seeking a Standards Advisor to join our team and drive quality management across projects and our supply chain. You will maintain and improve our management systems, support compliance, and promote best practice.

You will influence teams, coach colleagues, and deliver audits, reports, and corrective actions while supporting external certification. This role offers a hands-on path to continuous improvement and measurable business impact.