Quality & Compliance Lead — QMS, Audits & Governance

Project Centre Ltd; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days annual leave

Holiday purchase scheme

Retail, travel and social discounts

Enhanced maternity/paternity package

Job summary

Project Centre is seeking a proactive Business Compliance Officer to deliver comprehensive governance, supplier management and audit support across the business. You will manage the QMS, coordinate audits with external bodies, and drive ongoing compliance across internal groups and suppliers.

You will lead training on quality systems, monitor supplier processes and reporting, and help identify risks and opportunities for efficiency across the supply chain.

Qualifications

• Proven experience in a business support, compliance, or governance-focused role.
• Strong organisational skills with the ability to manage multiple workstreams, deadlines, and stakeholders.
• Demonstrable experience supporting audits, compliance frameworks, or quality management systems.
• High level of attention to detail and confidence handling sensitive or confidential information.
• Strong written and verbal communication skills, with experience producing reports and senior-level updates.

Responsibilities

• Manage the Quality Management System (QMS), ensuring all documentation and records remain current and compliant.
• Ensure the QMS is kept up to date to respond to evolving needs of the business.
• Support the development and delivery of QMS training, including onboarding sessions.
• Lead external BSI audits, acting as main point of contact and coordinating internal responses.
• Act as main point of contact for internal Group audits, supporting reviews and evidence gathering.
• Coordinate internal project inspections, including scheduling, inspections, reporting to SLT, and escalating issues where necessary.
• Manage third party supplier processes, including reports on expired certificates, supplier communications, checks to approve suppliers into the approved pool, reinstatement checks, and ongoing compliance monitoring.
• Support reporting on third party spend profiles which support the identification and validation of efficiency opportunities or negotiation of terms within the supply chain.
• Coordinate and attend SourceDogg meetings, draft questionnaires
• Procure project-related items and PPE periodically in liaison with the Health & Safety Manager and coordinate ensuring timely delivery to project teams, maintaining accurate stock records alongside cost controls.
• Identify and mitigate strategic, operational, and financial risks across the business. Ensure robust governance and compliance with internal policies and external regulations.
• Champion sustainability and social value initiatives across the business, aligning with client expectations and corporate responsibility goals.
• Drive adoption of digital tools and innovative practices to improve service delivery, data management, and client engagement.
• Experience and/or qualification as an Internal Auditor for ISO 9001 and ISO 45001 would be an advantage

Skills

Compliance

Audits

Governance

QMS

Documentation

Education

ISO 9001 Internal Auditor

ISO 45001 Internal Auditor

Tools

SourceDogg

Microsoft 365

Job description

Project Centre is seeking a proactive Business Compliance Officer to deliver comprehensive governance, supplier management and audit support across the business. You will manage the QMS, coordinate audits with external bodies, and drive ongoing compliance across internal groups and suppliers.

You will lead training on quality systems, monitor supplier processes and reporting, and help identify risks and opportunities for efficiency across the supply chain.