Quality Assurance Team Lead - Zero-Defect Fulfillment

Iron Mountain; Rugby; Vor Ort; GBP 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Location: Distribution Centre / 3PL S​

Generous paid time off

Health, wellness and retirement plans

Flexible work options

Continuous learning and professional成长

Zusammenfassung

Iron Mountain is seeking a detail-oriented Quality Assurance Team Leader to join our Operations team in Rugby. You will lead quality assurance processes, drive SOP compliance, and coach colleagues to deliver zero-defect fulfillment aligned with luxury brand standards.

You will audit, train, and enforce standards across fulfillment activities, collaborate with the Account Operations Manager, and promote continuous improvement through data-driven insights and cross-functional communication.

Qualifikationen

• Commercial experience in quality assurance, warehouse, fulfillment, or logistics environment.
• Strong knowledge of quality management processes, audit procedures, warehouse systems, and Microsoft Office applications.
• Proven ability in leading quality audits, team coaching, operational problem-solving, and cross-functional communication.

Aufgaben

• Maintain Operational Standards & Quality: Lead auditing and enforcement of SOPs across fulfillment activities and track KPIs to ensure zero-defect execution.
• Deliver Training & Coaching: Manage onboarding and ongoing quality coaching for operational colleagues, maintaining competency assessments and training records.
• Ensure Compliance & Stakeholder Alignment: Enforce compliance with premium packaging and safety standards and communicate updates with the Account Operations Manager.

Kenntnisse

Quality assurance

Warehouse experience

Auditing

Jobbeschreibung

Iron Mountain is seeking a detail-oriented Quality Assurance Team Leader to join our Operations team in Rugby. You will lead quality assurance processes, drive SOP compliance, and coach colleagues to deliver zero-defect fulfillment aligned with luxury brand standards.

You will audit, train, and enforce standards across fulfillment activities, collaborate with the Account Operations Manager, and promote continuous improvement through data-driven insights and cross-functional communication.