Quality Assurance Inspector

BARBOUR; Jarrow; On-site; GBP 20,000 - 30,000; Full time

Job summary

A renowned lifestyle brand in South Shields is seeking a Quality Assurance Inspector to join their team. The role involves inspecting, assessing, and processing customer and stock returns while ensuring compliance with quality standards. Ideal candidates will have experience in quality standards within the garment industry and possess strong attention to detail. This position offers a fun working environment with various benefits.

Benefits

Discretionary Company bonus scheme

Staff Discount

Healthcare Cash Plan

25 days holiday as standard

Access to training and development activities

Free onsite parking

Subsidised canteen

Qualifications

• Experience in the garment industry.
• Understands how to plan & control own daily workload.
• Physical ability as there is an element of lifting & carrying.

Responsibilities

• Inspect, assess, and record customer and stock returns.
• Document findings during product examinations.
• Report any defects or quality issues.

Skills

Experience in working to AQL Quality Standards

Attention to detail & accuracy

Good verbal and written communication

Knowledge of the Barbour product range

Job description

Overview

The Barbour story began in 1894 in South Shields in the North East of England. Founder John Barbour began supplying oilskins and other garments to protect the growing community of sailors, fishermen and dockers. Still family owned and now fifth generation, Barbour HQ remains in South Shields. Under the leadership of Chairman Dame Margaret Barbour, Barbour has grown into a lifestyle brand sold in over 55 countries worldwide including Europe, the US and Asia offering a wardrobe of stylish functional clothing, footwear and accessories inspired by the unique values of the British countryside. The iconic Barbour Bedale and Barbour Beaufort wax jackets continue to be made by hand in the factory in South Shields. In 2020, Barbour launched Wax for Life, an overarching name for all of Barbour's wax services designed to encourage customers to extend the life of their wax garments. Wax for Life includes re-waxing and repairs (first introduced in 1921) and Barbour Re-Loved an upcycling circularity initiative. Each year over 70,000 wax garments are sent back to Barbour globally to be repaired, rewaxed or altered.

Position Overview

We have an exciting opportunity for a Quality Assurance Inspector to join our Quality Assurance team here at our Head Office in South Shields. This role will be key to inspecting delivered products using the Barbour Quality Audit Process. As Quality Assurance Inspector, you will inspect, assess, record and process customer and stock returns.

Responsibilities

• Daily receipt of planned workload AQL and RTMs.
• Ensure any priorities are given preference.
• Prepare for quality examination (AQL) by sourcing
  • Black seal sample
  • Trim Card
  • Measurement Chart
• Examine products and document findings.
• Report any defects or quality issues to your departmental Team Leader.
• Finalise documentation and file for future reference.
• Receive customer returns (RTMs), accurately assess reason for return, record and process RTM.
• Decide route for reject product and process accordingly.
• Maintain employee compliance with Health & Safety policies and company procedures.
• Ensure compliance with the department/site housekeeping requirements.
• Undertake any other reasonable activity, as may be required by senior management.

Qualifications and Skills

• Experience in working to AQL Quality Standards.
• Experience of working in the garment Industry.
• Good understanding of general warehouse procedures and processes
• Knowledge of the Barbour product range (Desirable)
• Understands how to plan & control own daily work load.
• Physical ability as there is an element of lifting & carrying.
• Attention to detail & accuracy.
• Good verbal and written communication.
• Acting in a professional and respectful manner to all warehouse staff.
• Basic literacy & numeracy.
• Basic understanding of general housekeeping standards
• Basic understanding of Health & Safety regulations / procedures.

Benefits

• Discretionary Company bonus scheme
• Staff Discount
• Staff Shop
• Healthcare Cash Plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Access to training and development activities to support your career development
• Free onsite parking
• Subsidised canteen
• 4pm finish on a Friday
• Wellbeing support

Additional Information

• Willing and able to participate in training and development, which is deemed necessary for the specific job role.
• Co-operation is required in relation to overtime working & commitment helping and supporting other departments when deemed necessary.
• Shift pattern - working a 4 on 4 off rotation pattern.
• Hours: 7am - 5:30pm.

Note: In the event that a sufficient volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.