Quality Assurance & Housing Data Specialist (Hybrid)

The Methodist Church in Britain; Sheffield; Hybride; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Flexible and hybrid working

Generous annual leave

LGPS pension scheme

Learning and development opportunities

Wellbeing support

Résumé du poste

Sheffield City Council is seeking a Quality Assurance professional to support quality checks across homelessness and supported housing services. The role focuses on turning routine checks, records and feedback into findings to help colleagues meet legislation and policy, including data correction and audit reporting.

Hybrid working is available as service needs permit. Ideal candidates will have experience in quality assurance, administration, housing, performance or data and show a willingness

Qualifications

• Experience in quality assurance, administration, housing, performance, data or a related service.
• Willingness to develop knowledge of housing and homelessness legislation, policy and practice.

Responsabilités

• Carry out routine quality checks across homelessness and supported housing to confirm compliance with legislation, policy and procedures
• Identify and report recurring issues, good practice and service improvement opportunities
• Check and correct information on housing systems, including data cleansing, validation and record accuracy
• Monitor letting outcomes and other activity against policy, sharing findings with senior colleagues
• Prepare basic reports and summaries for audits, service reviews and performance monitoring
• Chase missing or delayed information and elevate concerns where needed
• Help coordinate training, briefings, induction and updates for colleagues and partners
• Help keep guidance, procedures and learning materials current, clear and accessible
• Gather and share customer and staff feedback to improve service delivery
• Work with operational teams and partner organisations to support consistent practice and good customer service

Connaissances

Attention to detail

Data handling

Communication

Team working

Confidentiality

Organisational skills

Microsoft 365

Outils

Microsoft 365

Description du poste

Sheffield City Council is seeking a Quality Assurance professional to support quality checks across homelessness and supported housing services. The role focuses on turning routine checks, records and feedback into findings to help colleagues meet legislation and policy, including data correction and audit reporting.

Hybrid working is available as service needs permit. Ideal candidates will have experience in quality assurance, administration, housing, performance or data and show a willingness