Quality Assurance Coach – Vehicle Approvals

Government Recruitment Service; Wrexham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension 28.97%

25 days annual leave

Flexible working

Job summary

Government Recruitment Service is seeking a Technical Quality Coach - Approvals in Wrexham to support DVSA vehicle approvals. You will deliver quality assurance checks, provide coaching and technical guidance to SVSA colleagues, and help ensure consistent, compliant testing outcomes.

You will analyse quality data, assist with appeals and investigations, and work with Vehicle Services Delivery Managers to raise standards across the approvals network.

Qualifications

• Deliver quality assurance checks across vehicle approval activities to ensure compliance with DVSA standards, policies and procedures.
• Provide coaching, mentoring and technical guidance to support consistent and high-quality approval decisions.
• Analyse quality data and identify trends, risks and areas for continuous improvement.
• Support appeals, complaints investigations, technical inspections and approval-related assurance activities.
• Support the authorisation, review and ongoing suitability of Vehicle Examination Facilities (VEFs), providing technical assurance and recommendations to support approval activities.
• Act as a subject matter expert, supporting the Quality Centre of Excellence and driving quality improvements across the approvals network.

Responsibilities

• Deliver quality assurance checks across vehicle approval activities to ensure compliance with DVSA standards, policies and procedures.
• Provide coaching, mentoring and technical guidance to support consistent and high-quality approval decisions.
• Analyse quality data and identify trends, risks and areas for continuous improvement.
• Support appeals, complaints investigations, technical inspections and approval-related assurance activities.
• Support the authorisation, review and ongoing suitability of Vehicle Examination Facilities (VEFs), providing technical assurance and recommendations to support approval activities.
• Act as a subject matter expert, supporting the Quality Centre of Excellence and driving quality improvements across the approvals network.

Job description

Government Recruitment Service is seeking a Technical Quality Coach - Approvals in Wrexham to support DVSA vehicle approvals. You will deliver quality assurance checks, provide coaching and technical guidance to SVSA colleagues, and help ensure consistent, compliant testing outcomes.

You will analyse quality data, assist with appeals and investigations, and work with Vehicle Services Delivery Managers to raise standards across the approvals network.