Quality and Governance Administrator

Spire Healthcare Group; Wrexham; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

35 days' annual leave

Employer pension scheme

Private medical insurance

Life assurance

Free DBS check

Free on-site parking

Ongoing learning and development

Job summary

Spire Yale Hospital in Wrexham is seeking an experienced Governance and Quality Administrator on a part-time, permanent basis. The role supports the governance manager with meeting coordination, records management and routine reporting to drive patient safety and continuous improvement.

You will handle incidents, complaints, risk and regulatory governance tasks, maintaining confidentiality and delivering timely governance updates. The position is 22.5 hours weekly, 9:00–17:00, Monday to Friday.

Qualifications

• Governance experience, ideally within healthcare or another regulated environment.
• Strong administrative, record-keeping and document-management skills.
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Provide administrative support to the Quality and Governance Manager across governance workstreams.
• Coordinate governance meetings, prepare agendas, circulate papers, take minutes and maintain action logs.
• Assist with routine governance reports, dashboards and returns by collecting data and updating trackers.
• Maintain accurate governance, audit and risk records and ensure documentation is complete and stored correctly.
• Support tracking of incidents, complaints, safety alerts and audit actions.
• Monitor shared inboxes and respond to routine inquiries, referring complex matters as needed.

Skills

Governance administration

Record-keeping

Document management

Attention to detail

Communication skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Quality and Governance Administrator

Spire Yale Hospital, Wrexham | Part-time | Permanent

22.5 hours per week | Monday to Friday, between 9:00 am and 5:00 pm

Salary: £24,882 per annum, pro rata + excellent benefits

Spire Yale Hospital, Wrexham has an exciting opportunity for an experienced Governance and Quality Administrator to join our team on a part-time, permanent basis.

This is a varied and important position providing high-quality administrative and coordination support to the Quality and Governance Manager. You will help ensure the smooth running of the hospital's governance processes by coordinating meetings, maintaining accurate records, monitoring actions and supporting routine reporting requirements.

You will contribute to a patient-centred culture of learning, safety and continuous improvement by supporting governance activity relating to incidents, complaints, risk, audits and regulatory requirements.

Working hours

22.5 hours per week across Monday to Friday, between the hours of 9:00 am and 5:00 pm

Duties and responsibilities

• Providing administrative support to the Quality and Governance Manager across a range of governance workstreams.
• Coordinating governance meetings, preparing agendas, circulating papers, taking accurate minutes and maintaining action logs.
• Assisting with the preparation of routine governance reports, dashboards and returns by collating data and updating trackers.
• Maintaining accurate governance, audit and risk records, ensuring documentation is complete and stored appropriately.
• Supporting the coordination and tracking of incidents, complaints, safety alerts, audit actions and other governance activities.
• Monitoring shared inboxes, responding to routine enquiries and referring complex matters to the appropriate person.
• Supporting regulatory, policy and governance processes by monitoring submissions, actions and deadlines.
• Maintaining confidentiality and handling sensitive information appropriately.

Who we're looking for

The successful candidate must have previous governance experience, ideally gained within healthcare or another regulated environment.

You will also have:

• Strong administrative, record-keeping and document-management skills.
• Excellent attention to detail and a methodical, organised approach.
• Experience maintaining trackers, action logs and accurate records.
• Good written and verbal communication skills.
• The ability to manage competing priorities and meet deadlines.
• Confidence using Microsoft Word, Excel, Outlook and PowerPoint.
• The ability to work independently while contributing effectively as part of a wider team.
• An understanding of confidentiality and information governance requirements.

Benefits

• 35 days' annual leave, inclusive of bank holidays
• Employer and employee contributory pension scheme with flexible retirement options
• Spire for You reward platform, offering discounts and cashback with more than 1,000 retailers
• Private medical insurance
• Life assurance
• Free DBS check
• Free on-site parking
• Ongoing learning and development opportunities
• Support for your health, wellbeing and work-life balance

Our Values

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference. It is their dedication, warmth and pursuit of excellence that set Spire Healthcare apart.

We are committed to supporting our employees' wellbeing through work-life balance, ongoing development, recognition and reward.

About Spire Healthcare

Spire Healthcare is a leading independent healthcare group in the United Kingdom, providing diagnostics, inpatient, day-case and outpatient care through its network of hospitals and clinics.

Spire Healthcare is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels respected, supported and able to achieve their potential.

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