Divisional Quality Governance Facilitator

Great Western Hospitals NHS Foundation Trust; Swindon; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Flexible working

Disability Confident Employer

Veteran Aware

Job summary

Great Western Hospitals NHS Foundation Trust, Swindon, is seeking a Divisional Quality Governance Facilitator (NHS AfC Band 6) to lead a wide range of quality governance and patient safety activities. The post emphasises data analysis, learning from incidents and driving improvements in clinical practice across the division.

The role requires strong organisational and communication skills, plus governance knowledge and clinical qualifications.

Qualifications

• Requires degree level qualification or equivalent knowledge and experience.
• Governance training and PSIRF training desirable.
• Clinical registration and teaching certificate beneficial.
• Knowledge of Care Quality Standards and risk management would be advantageous.

Responsibilities

• Support delivery of patient safety, quality improvement, and governance activities across the Division.
• Coordinate investigations of clinical incidents and share learning.
• Monitor divisional risk registers and support escalation of identified risks.
• Analyze quality indicators and prepare reports on incidents, complaints, audits and performance.
• Develop governance dashboards, reports, and data collection systems.
• Provide expert advice to clinical teams on patient safety, risk management and quality improvement.
• Facilitate governance meetings and support division leadership with action plans and monitoring progress.
• Assist compliance with national standards, regulatory requirements and external inspections.

Skills

Analytical thinking

Organisation skills

Communication skills

Education

Degree level qualification

Governance training

PSIRF training

Clinical qualification with registration

Teaching certificate

Clinical risk management qualification

Job description

Employer Great Western Hospitals NHS Foundation Trust Employer type NHS Site Great Western Hospital Town Swindon Salary £39,959 - £48,117 per annum pro rata Salary period Yearly Closing 06/11/2026 23:59

Divisional Quality Governance Facilitator

NHS AfC: Band 6

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Job overview

This role is central to supporting the delivery of high-quality, safe patient care across the Division. The post holder will lead and coordinate a wide range of quality governance and patient safety activities, including incident investigations, risk management, clinical audit, and quality improvement initiatives. Working closely with the Divisional Senior Team and clinical services, the role focuses on analysing data, monitoring quality performance, and ensuring that learning from incidents, audits, and feedback is translated into meaningful improvements in practice.

We are looking for a proactive and analytical individual with strong organisational and communication skills who is passionate about improving patient safety and service quality. The successful candidate will be able to interpret complex information, influence and support clinical teams, and build strong working relationships across the organisation. This is an excellent opportunity to work in a collaborative and supportive environment where you can make a real impact on patient care, contribute to service improvement, and help shape a strong culture of safety and quality across the Division.

Main duties of the job

• Support the delivery of patient safety, quality improvement, and governance activities across the Division.
• Coordinate and support investigations of clinical incidents, ensuring learning is identified and shared.
• Monitor and maintain divisional risk registers and support the escalation and management of identified risks.
• Analyse and report on quality indicators including incidents, complaints, audits, and performance metrics.
• Develop and maintain quality governance dashboards, reports, and data collection systems.
• Provide expert advice and support to clinical teams on patient safety, risk management, and quality improvement.
• Facilitate governance meetings and support the Divisional Senior Team with reports, action plans, and monitoring progress.
• Support compliance with national standards, regulatory requirements, and external inspections.
• Build strong working relationships with clinical, managerial, and governance teams to promote a culture of safety and continuous improvement

Working for our organisation

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

Please see attached job description for full details.

This job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances, in discussion with the post holder. This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will need to be flexible in developing the role with initial and on-going discussions with the designated manager.

Person specification

Qualifications

• Degree level qualification and / or equivalent knowledge and experience
• Governance training
• PSIRF training
• Clinical qualification and hold current registration with the relevant professional body
• Teaching certificate
• Clinical risk management qualification

Experience

• Experience of quality governance work in the NHS or healthcare setting
• Experience of working with complaints and clinical or non clinical incidents
• Broad understanding of the NHS governance agendas
• Successful change management in the health care setting
• Experience of writing reports and investigations
• Experience of data analysis from a range of sources
• Understanding and insight into the challenges of addressing the quality governance agenda
• Computer literate and experience with databases
• Experience in clinical audit
• Knowledge of Care Quality Standards
• Experience with risk management systems exporting data and providing reports
• Understanding of the regulatory requirements in relation to quality governance

Certificate of Sponsorship - Sponsorship can only be offered where the role meets the relevant eligibility criteria, including minimum salary requirements. Please note that not all roles within the organisation are eligible for sponsorship. Eligibility for this role includes:

• Current right to work in the UK, subject to verification

Meeting the Skilled Worker visa criteria, where applicable

From 4 April 2024, UK immigration policy changes increased the minimum salary levels required for Skilled Worker visas. Further information is available on the UK Visas and Immigration website.

Current employees should be aware that this position is advertised as a Great Western Hospitals position and appointment ends any TUPE protection.

Candidates are responsible for covering the cost of their own DBS check if required: £21.50 for a Standard DBS check, recoverable from the first pay, or £49.50 for an Enhanced DBS check, divided and recoverable over the initial two pay periods. Payment for DBS checks for bank posts must be settled prior to commencement. Apprentices are exempt from DBS payment.

We are committed to supporting our staff in achieving a healthy work-life balance through flexible work arrangements. Upon joining the Trust, you have the right to request flexible working, with an unlimited number of requests allowed.

Upon acceptance of a job offer, your information will be transferred to the national NHS Electronic Staff Records System. All communication regarding your application will be conducted via email; please ensure to check your junk/spam folders as emails may occasionally be filtered there.

The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.