QA/QC Document Controller

Jigsaw Business Group; Stanford-le-Hope; Remote; GBP 42,000 - 54,000; Full time

Job summary

Jigsaw Business Group is seeking an experienced QA/QC Document Controller to support rail and civil engineering maintenance projects by managing quality documentation and ensuring audit-ready records throughout the project lifecycle.

Working with Facilities, Engineering, Delivery and Commercial teams, you will control, collate and maintain all QA/QC documentation, ensuring compliance with ISO standards and client requirements, and supporting project delivery and handover processes.

Qualifications

• Experience in QA/QC or Document Control within construction, civil engineering or rail sectors.
• Knowledge of QA/QC documentation, including ITPs, NCRs and metadata management.
• Experience with EDMS/CDE platforms (Aconex, Asite, ProjectWise, Viewpoint).
• Proficient in Microsoft Office and PDF document management.

Responsibilities

• Administer and maintain the CDE/EDMS with version control.
• Receive, register, distribute and archive drawings, RAMS, ITPs and correspondence with full version control.
• Collate QA/QC documentation including inspection records, test certificates and quality data sheets.
• Manage document transmittals, RFIs and interfaces between client and contractor document systems.
• Ensure documentation complies with ISO 9001, ISO 14001, ISO 45001 and client requirements.
• Support internal and external audits by maintaining accurate document registers and deliverables.
• Produce and maintain document trackers, progress reports and weekly status updates.
• Provide guidance to project teams on document control procedures and workflows.
• Compile as-built documentation, O&M manuals and handover packs for client submission.
• Ensure all documentation is complete and available for project close-out.

Skills

QA/QC knowledge

Document control

Communication

Organisational skills

Stakeholder collaboration

Tools

Aconex

Asite

ProjectWise

Viewpoint

Microsoft Office

PDF management

Job description

We’re looking for an experienced QA/QC Document Controller to join our client’s team, supporting rail and civil engineering maintenance projects by managing quality documentation and ensuring audit-ready records throughout the project lifecycle.

Working closely with Facilities, Engineering, Delivery and Commercial teams, you’ll be responsible for controlling, collating and maintaining all QA/QC documentation, ensuring compliance with client requirements, industry standards and quality management systems. You’ll play a key role in supporting project delivery, payment applications and final handover documentation.

Key Responsibilities

• Administer and maintain the Common Data Environment (CDE) / Electronic Document Management System (EDMS), ensuring all project documentation is accurately controlled.
• Receive, register, distribute and archive drawings, RAMS, Inspection & Test Plans (ITPs), technical documents and correspondence with full version and revision control.
• Collate QA/QC documentation including inspection records, test certificates, photographs, product approvals and quality data sheets.
• Manage document transmittals, Requests for Information (RFI) logs and interfaces between client and contractor document management systems.
• Ensure documentation complies with ISO 9001, ISO 14001, ISO 45001 and client-specific quality requirements.
• Support internal and external audits by maintaining accurate document registers and the Master Deliverables Register.
• Produce and maintain document trackers, progress reports and weekly status updates to support project delivery, payment applications and commercial reporting.
• Provide guidance and support to project teams on document control procedures, numbering conventions, metadata and workflow processes.
• Compile as-built documentation, Operation & Maintenance (O&M) manuals and project handover packs for client submission.
• Ensure all documentation is complete, accurate and available to support successful project close-out.

Requirements

• Previous experience in QA/QC or Document Control within the construction, civil engineering or rail sectors.
• Strong understanding of document control processes, document lifecycle management, revision control and metadata management.
• Knowledge of QA/QC documentation, including Inspection & Test Plans (ITPs), Work Package Plans (WPP), Task Briefing Sheets, inspection records and Non-Conformance Reports (NCRs).
• Experience using Electronic Document Management Systems (EDMS) or Common Data Environments (CDE), such as Aconex, Asite, ProjectWise or Viewpoint.
• Proficient in Microsoft Office and PDF document management software.
• Excellent organisational skills with exceptional attention to detail and the ability to manage high volumes of documentation accurately.
• Strong communication skills with the ability to work collaboratively with engineers, site teams, commercial teams and external stakeholders.
• Ability to work effectively under pressure while maintaining compliance with quality standards and project deadlines.
• Previous experience working within the rail industry and familiarity with Network Rail standards.
• Knowledge of ISO 9001, ISO 14001 and ISO 45001 quality management systems.
• ISO Internal Auditor training or equivalent quality assurance qualification.

If you’re a highly organised Document Controller with experience managing QA/QC documentation in construction, rail or civil engineering projects, and you’re passionate about maintaining high-quality standards and supporting successful project delivery, we’d love to hear from you.