Document Controller

United Infrastructure Ltd; St Albans; On-site; GBP 32,000 - 46,000; Full time

Job summary

United Infrastructure Ltd is seeking an experienced Document Controller/QA Support to oversee documentation for water and wastewater infrastructure projects. You will manage project docs, QA data, and handover packs, liaising with design teams, site teams and clients to ensure ISO 9001 compliance.

The role requires strong attention to detail, experience with ITPs and QA processes, plus ability to handle multiple projects and support audits and close-out activities.

Qualifications

• Experience as Document Controller, QA Coordinator, Handover Coordinator or Technical Administrator in water/utilities/construction.
• Experience on Water Treatment Works (WTW), Sewage Treatment Works (STW), Pumping Stations, Pipelines, Civil eng projects, MEICA.
• Experience managing controlled documentation on large infrastructure projects.
• Understanding QA processes and handover requirements.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Manage project documentation lifecycle with accuracy and version control.
• Coordinate QA documentation per project specs and client requirements.
• Prepare and compile handover packs for completed water infra projects.
• Maintain document control systems; distribute drawings and revisions.
• Liaise with design/site teams, subcontractors, and clients for docs.
• Monitor ITPs, material certificates, commissioning records, as-builts.
• Ensure compliance with ISO 9001 and QA procedures.
• Track approvals, TQs, RFIs and engineering changes.
• Support audits and client quality reviews.
• Assist with project close-out and final handover docs.

Skills

Document control

Quality Assurance

Project handover

As-built documentation

ITPs

Material certification

Commissioning documentation

Version control

Technical document management

ISO 9001

Communication

Attention to detail

Education

HNC/HND

CSCS Card

Full UK Driving Licence

Tools

ACC (Autodesk Construction Cloud)

Aconex

Asite

Viewpoint for Projects

SharePoint

ProjectWise

BIM 360

Microsoft Office

Excel

Power BI

DMS

Job description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure –

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.

Social Infrastructure -

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

We are looking for an experienced Document Controller/QA Support to oversee the successful delivery of water and wastewater infrastructure projects.

Key Responsibilities

• Manage project documentation throughout the full project lifecycle, ensuring accuracy, version control and compliance.
• Coordinate quality assurance (QA) documentation in line with project specifications and client requirements.
• Prepare and compile handover packs for completed water infrastructure projects.
• Maintain document control systems, ensuring all drawings, technical documents and revisions are correctly distributed.
• Liaise with design teams, site teams, subcontractors and client representatives to obtain outstanding documentation.
• Monitor quality records including Inspection & Test Plans (ITPs), material certificates, commissioning records and as-built information.
• Ensure all documentation complies with ISO 9001 and company quality management procedures.
• Track document approvals, technical queries (TQs), RFIs and engineering changes.
• Support project teams during audits and client quality reviews.
• Assist with project close-out activities, ensuring all contractual documentation is complete before final handover.

Experience Required

• Previous experience as a Document Controller, QA Coordinator, Handover Coordinator or Technical Administrator within the water, utilities or construction sectors.
• Experience working on:
• Water Treatment Works (WTW)
• Sewage Treatment Works (STW)
• Pumping Stations
• Pipelines
• Civil engineering projects
• MEICA projects
• Experience managing controlled documentation on large infrastructure projects.
• Understanding of QA processes and project handover requirements.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple projects simultaneously.

Qualifications

• HNC/HND or equivalent (desirable).
• ISO 9001 Internal Auditor (desirable).
• CSCS Card (desirable for site visits).
• Full UK Driving Licence (if site-based).

Systems & Software

Experience with one or more of:

• Autodesk Construction Cloud (ACC)
• Aconex
• Asite
• Viewpoint for Projects
• SharePoint
• ProjectWise
• BIM 360
• Microsoft Office
• Excel
• Power BI
• Document Management Systems (DMS)

Knowledge & Skills

• Document control.
• Quality Assurance (QA).
• Project handover.
• As-built documentation.
• Inspection & Test Plans (ITPs).
• Material certification.
• Commissioning documentation.
• Version control.
• Technical document management.
• ISO 9001.
• Strong communication and stakeholder management.
• Excellent attention to detail.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.