Public Service Work Coach: Empower Job Seekers (Consett)

Government Recruitment Service; Consett; On-site; GBP 29,000 - 35,000; Full time

Job summary

The Government Recruitment Service is listing a Work Coach vacancy for the Department for Work and Pensions in the Northeast England region, with a base location in Consett. It offers a permanent, full-time position with a salary of £32,137 per year.

The role focuses on delivering customer-focused support, advice and coaching to help people find and progress in work, across on-site DWP estates.

Responsibilities

• Providing support to customers claiming Universal Credit, Employment and Support Allowance, Jobseekers Allowance and Income Support.
• Offering quality advice to customers about job search actions, supporting them to job search effectively in a largely digital world, and matching to suitable vacancies.
• Meeting your legal duty to comply with the Equality Act 2010 and making sure your customers get the additional support and advice to help them access our services.
• Building positive relationships with customers that encourages, motivates, and builds trust.
• Developing an in-depth knowledge of local employment opportunities and the support our service partners offer.
• Making timely decisions, based on customer needs, and referring them to appropriate help and support.
• Be accountable for performance and management of your caseload.
• Proud member of the Disability Confident employer scheme

Job description

The Government Recruitment Service is listing a Work Coach vacancy for the Department for Work and Pensions in the Northeast England region, with a base location in Consett. It offers a permanent, full-time position with a salary of £32,137 per year.

The role focuses on delivering customer-focused support, advice and coaching to help people find and progress in work, across on-site DWP estates.