Team Leader – Public Service & Operations

Ministry of Justice; Compton; On-site; GBP 32,000 - 42,000; Full time

Job summary

Ministry of Justice in Lincoln is seeking a Team Leader within HM Courts & Tribunals Service to drive administrative excellence and customer service for service users, judiciary and management.

You will lead and develop others, ensure strong organisation, and communicate effectively with a wide range of internal and external stakeholders to deliver service improvements.

Standard full-time hours apply (37 per week), with HMCTS welcoming flexible patterns to meet role and business needs.

Qualifications

• Experience leading teams delivering administrative support.
• Ability to manage attendance and performance.
• Strong communication with stakeholders.
• Competent in analysing data to drive improvements.

Responsibilities

• Lead a team delivering business objectives and high‑quality service.
• Provide outstanding administrative support and customer service.
• Manage attendance, performance and wellbeing of the team.
• Work at Lincoln Crown Court and align with local, regional and national priorities.

Skills

Team leadership

People development

Organisational skills

Communication skills

Data analysis

IT literacy

Job description

Ministry of Justice in Lincoln is seeking a Team Leader within HM Courts & Tribunals Service to drive administrative excellence and customer service for service users, judiciary and management.

You will lead and develop others, ensure strong organisation, and communicate effectively with a wide range of internal and external stakeholders to deliver service improvements.

Standard full-time hours apply (37 per week), with HMCTS welcoming flexible patterns to meet role and business needs.