Public Safety & Parking Enforcer (Multi-Role)

Worcester; Worcester; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Training and professional development

Uniform and equipment provided

Pension scheme

Inclusive service culture

Opportunity to improve public safety

Job summary

Worcester City Council is seeking flexible, professional Civil Enforcement Officers to patrol Worcester’s city centre and neighbourhoods, enforcing parking regulations and contributing to safer, cleaner public spaces. The role involves engaging with the public, managing enforcement, and supporting city-wide safety initiatives.

The post offers comprehensive training, uniform and equipment, pension benefits, and a collaborative, inclusive service culture, with opportunities to make a meaningful

Qualifications

• Excellent interpersonal and communication skills with a calm, confident approach to difficult situations.
• Strong customer service ethos, able to balance enforcement with education.
• Practical, resilient, and proactive mindset – able to work independently and as part of a wider team.
• Ability to handle challenging conversations with professionalism and integrity.
• Willingness to work flexibly across a rota including evenings, weekends, and bank holidays.

Responsibilities

• Patrolling designated areas, identifying and addressing contraventions.
• Issuing Penalty Charge Notices and Fixed Penalty Notices in line with legal and policy frameworks.
• Providing clear, courteous advice and guidance to members of the public.
• Supporting operational priorities, including city centre cleansing and enforcement initiatives.
• Utilising modern technology (handheld devices, body-worn cameras, GPS radios) to deliver services efficiently.
• Working in partnership with colleagues, contractors, and external agencies to improve community outcomes.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Flexibility

Job description

Worcester City Council is seeking flexible, professional Civil Enforcement Officers to patrol Worcester’s city centre and neighbourhoods, enforcing parking regulations and contributing to safer, cleaner public spaces. The role involves engaging with the public, managing enforcement, and supporting city-wide safety initiatives.

The post offers comprehensive training, uniform and equipment, pension benefits, and a collaborative, inclusive service culture, with opportunities to make a meaningful