Civil Enforcement Officer

Peterborough First group; Peterborough; Vor Ort; GBP 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Annual leave 25 days

Sick pay

Local government pension

Cycle to Work

Car lease scheme

Volunteer hours

Employee Recognition

Zusammenfassung

Peterborough City Council is seeking a reliable Civil Enforcement Officer to join the Parking Services team on a five-month fixed-term contract, with potential for permanency. The role involves patrolling areas, engaging with the public and enforcing parking regulations to ensure smooth traffic flow across Peterborough.

You will work outdoors in all weather, either independently or in a team, using mobile tech to monitor activity, issue PCNs, and record evidence.

Qualifikationen

• Willing to work outdoors in all weather conditions.
• Comfortable working outdoors and as part of a team.
• Full training on legislation, procedures and equipment will be provided.

Aufgaben

• Patrol designated areas to enforce parking regulations.
• Engage positively with the public and stakeholders.
• Issue Penalty Charge Notices (PCNs) and record evidence.
• Report defects or issues within the service area.
• Assist customers in car parks and support multi-agency operations.
• Contribute to wider enforcement and regulatory initiatives.

Jobbeschreibung

We are looking for a reliable, professional, and approachable Civil Enforcement Officer to join our Parking Services team on a five-month fixed-term contract, with the potential for the role to become permanent. The salary is quoted is annual and will be pro rata accordingly.This role is essential to ensuring the smooth operation of parking across the city, supporting safe, fair and compliant use of our roads and car parks.As a Civil Enforcement Officer, you will play a key frontline role, patrolling designated areas, engaging positively with the public and other stakeholders, as well as enforcing parking regulations in accordance with national legislation and local policies. You will help maintain the free flow of traffic, improve road safety, and support the effective management of parking spaces across Peterborough.

This role will require you to work outdoors in all weather conditions. You will work both independently and as part of a supportive team, using mobile technology to monitor parking activity, issue Penalty Charge Notices (PCNs), record evidence, and report defects or issues within the service area. This role also includes assisting customers in our car parks, supporting multi-agency operations, and contributing to wider enforcement and regulatory initiatives.

You will report to a Civil Enforcement Specialist - Supervisor working as part of a 20 officer team. The Parking Services team cover all duties related to parking, such as permits, bay suspensions, disabled badges, issuing of Penalty Charge Notices, patrolling and management of on and off street locations, reviewing moving traffic contravention footage, appeals and other duties.

Are you:

• Motivated?
• Customer Focused?
• Comfortable working outdoors?
• Willing to work a shift pattern including evenings and weekends?

Full training on legislation, procedures, and equipment will be provided.

Provisional interview dates 9th and 10th November

Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact [e-mail].
Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.