Civil Enforcement Officer

Ipswich Borough Council; Ipswich; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Career average pension scheme

Generous holiday and sick pay entl.

Subsidised parking

Public transport discounts

Free swimming

Cycle purchase scheme

Employee Assistance Programme

Job summary

Ipswich Borough Council is seeking a Civil Enforcement Officer to ensure parking regulations are enforced to reduce congestion across the town. The role involves issuing Penalty Charge Notices and immobilising or removing vehicles in contravention.

patrols occur outdoors in all weather, on foot or via company fleet, following a 3-week shift pattern that may include evenings and weekends. A DBS check is required, and the team offers development opportunities and a supportive environment.

Qualifications

• DBS check required.

Responsibilities

• Enforce parking regulations by issuing PCNs.
• immobilise or remove vehicles in contravention.
• Patrol on foot or by company fleet.
• Work 3-week shift pattern including some evenings and weekends.

Skills

Assertive communication

Polite customer interaction

Calm under pressure

Outdoor work

Job description

his is an exciting opportunity to join our fast paced and growing Parking Services Team. We are looking to recruit a Civil Enforcement Officer who will primarily be responsible for ensuring that parking regulations are enforced and that this results in reduced congestion across the Town and surrounding areas, enabling a vibrant and welcoming parking environment.

Day to Day

The role is primarily enforcing parking regulations through the issuing of Penalty Charge Notices (PCNs). This can be in restricted parking areas, car parks, on street pay and display parking bays and residents parking zones. The role also involves carrying out immobilisation or removal of vehicles that are in contravention.

The role will involve working outdoors in all weathers covering all terrains. Patrolling will take place on foot or by use of company fleet.

The role follows a 3-week shift pattern covering operational hours of the service, which can include some evenings and weekends during this rota pattern.

We are looking for people who are assertive and polite in all dealings with members of the public and who can demonstrate previous experience of their ability to remain calm and professional when dealing with difficult situations.

This position is subject to a standard DBS check.

As well as a good salary, we offer a career average pension scheme, generous holiday and sick pay entitlements, subsidised parking, public transport discounts, free swimming, cycle purchase scheme, plenty of personal and professional development opportunities, Employee Assistance Programme and the opportunity to work within a dynamic team.