Public Liaison Officer

Pave Recruit; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading service provider in the United Kingdom is seeking a Public Liaison Officer to manage communication between construction projects and local stakeholders. You will build relationships with local businesses and community leaders to reduce disruption during construction works. Essential skills include effective communication, negotiation, and relationship building. The ideal candidate should demonstrate the ability to engage with diverse community members and maintain positive interactions throughout the project, ensuring smooth operations and community satisfaction.

Qualifications

• Ability to communicate effectively with a diverse range of people.
• Experience in an advisory or communication-based role.
• Proven skills in negotiation and stakeholder engagement.

Responsibilities

• Build relationships with local stakeholders affected by construction.
• Act as a primary contact for inquiries related to construction.
• Alert stakeholders of any issues or changes in construction plans.

Skills

Relationship building

Effective communication

Diplomacy

Negotiation skills

Organizational skills

Job description

A leading provider of integrated highway maintenance and lighting solutions, this organisation is committed to delivering high-quality services that ensure the safety and functionality of the road network. Working closely with local authorities and stakeholders, they strive to minimise disruption and enhance communities through effective communication and operational excellence.

The role

As the Public Liaison Officer you will play a pivotal role in ensuring the success of the works within the community. You will be tasked with building productive relationships with local stakeholders (business, schools, churches) that are directly affected by the construction and ensuring they are aware of what is taking place. If need be, you will help in assisting with anything that can be done to reduce the impact on their day to day lives.

Your role will comprise of the following elements:

• Identifying, making initial contact with and then maintaining on-going engagement with local business directly affected by the works
• Maintaining regular contact with targeted stakeholders, including community leaders, those who are most inconvenienced by the works
• Acting as the primary point of contact for all residents, businesses and other local stakeholders and resolving their enquiries about construction
• Communication could be any verbal or written enquiries from MPs, local councillors, resident association members, schools and local places of worship
• Acting as a key information resource for company stakeholder engagement, responding to questions and by proactively alerting them of construction works issues or changes that conflict with what has previously been agreed

About you

Alongside your excellent relationship building skills, diplomacy and your enthusiasm for taking good care of people you will fit into the following specifications:

• Your ability to communicate effectively is critical to this role, perhaps you've been in an advisory or communications-based role, managed stakeholder engagement
• Well-honed negotiation skills and the ability to deal with situations with tact and diplomacy
• Demonstratable ability to form strong and long-lasting working relationships
• Able to relate and communicate with a broad range of people
• Able involve yourself in the community and ensure a favourable outcome for all
• Highly organised

Get in touch with the Pave team to find out more!