Pub Team Leader — Service & Shift Mastery

Greene King; Molesey; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Pension contribution

Staff discount 33%

Employee assistance programme

Maternity/Paternity policies

Menopause Friendly Employer

Discount on Greene King Inns/hotels 50

Refer a Friend bonus up to £1500

Wagestream

Retail discounts

Job summary

Greene King's Metro Pubs is seeking a Team Leader to lead by example on a busy shift, ensuring the team has what they need and customers stay happy. You'll uphold high standards and foster a welcoming atmosphere.

You'll deputise for management, organise the team, keep the bar safe and compliant, and provide a memorable guest experience. The role offers a competitive salary and benefits as part of Greene King's rewards programme.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team leadership

Customer service

Communication

Job description

Greene King's Metro Pubs is seeking a Team Leader to lead by example on a busy shift, ensuring the team has what they need and customers stay happy. You'll uphold high standards and foster a welcoming atmosphere.

You'll deputise for management, organise the team, keep the bar safe and compliant, and provide a memorable guest experience. The role offers a competitive salary and benefits as part of Greene King's rewards programme.