Pub Team Leader: Elevate Service & Shift Success

Chef and Brewer; Chipperfield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension contribution

Employee assistance program

Healthcare discounts

Maternity/paternity support

Wagestream access

Retail discounts

Refer a friend bonus

Job summary

Chef & Brewer is seeking a Team Leader to guide a hospitality team on shift, ensuring smooth operations and high customer satisfaction. You will deputise for managers, coordinate tasks, and keep service seamless during busy periods.

The role requires a strong presence on the floor, meticulous attention to detail, and a proactive attitude to maintain safety standards and allergen controls.

Qualifications

• Proven experience leading a hospitality team.
• Excellent verbal and written English.
• Ability to manage a busy shift and delegate tasks.
• Comply with safety and allergen controls.

Responsibilities

• Lead and support the team during shifts to ensure smooth operation.
• Maintain high service standards and customer satisfaction.
• Deputise for management when needed and resolve issues promptly.
• Ensure bar and surroundings are safe, clean and compliant.

Skills

Team leadership

Customer service

Communication

Problem solving

Job description

Chef & Brewer is seeking a Team Leader to guide a hospitality team on shift, ensuring smooth operations and high customer satisfaction. You will deputise for managers, coordinate tasks, and keep service seamless during busy periods.

The role requires a strong presence on the floor, meticulous attention to detail, and a proactive attitude to maintain safety standards and allergen controls.