Pub Supervisor: Lead a Busy Team with Flexible Hours

Marston's; Stourbridge; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

30% off at pubs/restaurants/hotels

Reliable hours contract

Meal deal £4.50 on shift

Flexible and part-time hours

Apprenticeship programmes

Job summary

Marston's is seeking a Supervisor to join our pub team. You’ll lead the crew, open and close shifts, manage stock and cashing up, and ensure excellent guest experiences. You’ll work with the management team to keep the business running smoothly and profitably, while delivering a welcoming, lively atmosphere for guests.

You’ll be a role model for customer service, think on your feet, and help develop the team through our internal pathways. A positive, energetic mindset is essential.

Qualifications

• Experience in a similar Supervisor or Team Leader role.
• Able to work with pub management team to run efficiently and profitably.
• Opening and closing, stocking and cashing up.
• Strong customer service mindset.
• Ability to think on your feet and use initiative.
• Accountable for the smooth running of shifts when senior team are away.

Responsibilities

• Lead and motivate the team to deliver guest experiences.
• Work with wider pub management to ensure the business runs efficiently and profitably.
• Open and close shifts, stock and cash up.
• Be a role model for customer service.
• Think on your feet and use initiative.

Skills

Supervisor experience

Team leadership

Customer service

Job description

Marston's is seeking a Supervisor to join our pub team. You’ll lead the crew, open and close shifts, manage stock and cashing up, and ensure excellent guest experiences. You’ll work with the management team to keep the business running smoothly and profitably, while delivering a welcoming, lively atmosphere for guests.

You’ll be a role model for customer service, think on your feet, and help develop the team through our internal pathways. A positive, energetic mindset is essential.