Pub Supervisor: Lead Team, Create Moments, Flexible Hours

Marstons-PLC; Newbury; Vor Ort; GBP 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

30% off at pubs/restaurants/hotels

Reliable hours contract

£4.50 meal deal on shift

Flexible/part-time hours

Apprenticeship programmes

Health screening discounts

Long service awards

Gym discounts

24-hour GP helpline

Mortgage advice and support

Charity support via Licensed Trade

Zusammenfassung

Marston's is seeking a Supervisor to join our team at a busy pub. You will lead and motivate the pub team, ensuring outstanding guest experiences while supporting opening/closing duties and cash handling.

You’ll work closely with the management team to keep the business running smoothly, profitably, and with a focus on service excellence. You’ll thrive in a fast-paced, fun environment, with opportunities for career progression through our internal pathways and apprenticeship options.

Qualifikationen

• Experience leading a team in a busy customer-facing environment.
• Strong customer service mindset with a passion for guest experience.
• Ability to think quickly and take the initiative.
• Experience planning and covering opening/closing shifts and cash handling.
• Proven reliability to manage pub operations when senior staff are away.

Aufgaben

• Lead and motivate the pub team to deliver consistent guest experiences.
• Assist with opening/closing duties, stock checks and cashing up.
• Support wider pub management to run the business efficiently and profitably.
• Be a role model for excellent customer service and staff conduct.
• Ensure smooth shift-running and cover when managers are absent.

Kenntnisse

Team leadership

Customer service

Initiative

Shift management

Cash handling

Jobbeschreibung

Marston's is seeking a Supervisor to join our team at a busy pub. You will lead and motivate the pub team, ensuring outstanding guest experiences while supporting opening/closing duties and cash handling.

You’ll work closely with the management team to keep the business running smoothly, profitably, and with a focus on service excellence. You’ll thrive in a fast-paced, fun environment, with opportunities for career progression through our internal pathways and apprenticeship options.