Bar Shift Leader: Elevate Service & Team

Chef & Brewer - Bra_101; Reading; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33% staff discount

15% family discount on all brands

Free employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

50% discount at Greene King Inns and ȳ

Refer a friend bonus £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Chef & Brewer - Bra_101 is seeking a Team Leader to guide a busy pub shift. You’ll lead by example, keep service standards high, and ensure customers enjoy a memorable experience.

You’ll deputise for management, coordinate the team, keep the bar safe and compliant, and respond quickly to issues. You’ll model excellent service, foster a welcoming atmosphere, and support staff development during busy periods.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues when they arise.
• Coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar and address issues promptly.

Responsibilities

• Lead by example to ensure shift runs like clockwork.
• Maintain high standards of service and customer satisfaction.
• Support team development and provide training as needed.
• Handle safety, allergen controls, and regulatory compliance.

Skills

Attention to detail

Customer service excellence

Adaptability

Positive attitude

English proficiency

Job description

Chef & Brewer - Bra_101 is seeking a Team Leader to guide a busy pub shift. You’ll lead by example, keep service standards high, and ensure customers enjoy a memorable experience.

You’ll deputise for management, coordinate the team, keep the bar safe and compliant, and respond quickly to issues. You’ll model excellent service, foster a welcoming atmosphere, and support staff development during busy periods.