Provisioning Delivery Lead - 12 Month FTC (Hybrid)

LE03 Neos Networks; Reading; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Annual Bonus

Employee Discounts

Birthday & Volunteering Leave

Pension, with Service-related Increas

Cycle to Work Scheme

Holiday Buy

Mental Health & Wellbeing Support

Job summary

Neos Networks is seeking an Order Manager for a 12-month FTC to own end-to-end provisioning of customer orders. You will work with multiple suppliers, update customers regularly, and ensure on-time delivery with a high standard of service.

The role supports hybrid working with a Reading base and 2–3 days in the office. Experience in order management and provisioning is preferred; GCSEs in English and Maths are required, with A-levels or vocational qualifications in Business Admin/IT/Telecoms

Qualifications

• GCSEs (or equivalent) in English and Maths are required.
• A-levels or vocational qualifications in Business Administration, IT, or Telecommunications are desirable.
• Practical experience in order management and provisioning is preferred but not essential.

Responsibilities

• Own end-to-end delivery of customer orders across internal systems and supplier portals.
• Provide clear, timely updates to customers and stakeholders throughout the provisioning lifecycle.
• Forecast delivery volumes and provide committed delivery dates to customers.
• Resolve supplier escalations to ensure right-first-time delivery and high customer satisfaction.

Skills

End-to-end order management

Provisioning

Supplier coordination

Education

GCSEs in English and Maths

A-levels or vocational qualifications in Business Administration/IT/Telecommunications

Job description

Neos Networks is seeking an Order Manager for a 12-month FTC to own end-to-end provisioning of customer orders. You will work with multiple suppliers, update customers regularly, and ensure on-time delivery with a high standard of service.

The role supports hybrid working with a Reading base and 2–3 days in the office. Experience in order management and provisioning is preferred; GCSEs in English and Maths are required, with A-levels or vocational qualifications in Business Admin/IT/Telecoms