PropTech Client Success & Upsell Specialist

The Lettings Hub; Peterborough; In loco; GBP 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellbeing focus

Quarterly awards

Free snack station

Monthly challenges

Descrizione del lavoro

A prop-tech company in Peterborough is seeking a Client Relationship Manager. The role involves upselling services to letting agents, managing client relationships, and ensuring satisfaction with the company's software. A track record in a target-based sales environment is essential, while experience in proactive sales calls is beneficial. The environment is supportive, prioritizing wellbeing and team collaboration, with opportunities for personal development.

Competenze

• Proven track record of working in a target-based environment.
• Experience in making proactive sales calls (advantageous but not essential).

Mansioni

• Upselling to the existing letting agent client base.
• Proactively managing relationships with clients.
• Handling customer complaints and ensuring resolution.
• Training clients on software and services.
• Reviewing client transaction reporting to mitigate risks.

Conoscenze

Customer service

Sales skills

Relationship management

Descrizione del lavoro

A prop-tech company in Peterborough is seeking a Client Relationship Manager. The role involves upselling services to letting agents, managing client relationships, and ensuring satisfaction with the company's software. A track record in a target-based sales environment is essential, while experience in proactive sales calls is beneficial. The environment is supportive, prioritizing wellbeing and team collaboration, with opportunities for personal development.