Hybrid Client Support Specialist – PropTech SaaS

agentOS; Cardiff; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

28 days holiday plus bank holidays

Regular team events

Strong focus on wellbeing

Job summary

A leading tech company in Cardiff is seeking a full-time customer support representative. This role is essential for assisting customers with technology and software solutions. The ideal candidate should have strong communication skills and a willingness to learn, as full training is provided. The position offers hybrid working, generous holidays, and a supportive team culture, ensuring a balance between work and wellbeing for a fulfilling career experience.

Qualifications

• No prior experience with our software required, just a positive attitude.
• Strong communication skills are essential.
• Willingness to learn new systems is crucial.

Responsibilities

• Act as the first point of contact for customer support inquiries.
• Provide guidance and reassurance to customers.
• Help customers find better ways to use our software and services.

Skills

Strong communication skills

Ability to juggle tasks

Curiosity

Patience

Problem-solving skills

Job description

A leading tech company in Cardiff is seeking a full-time customer support representative. This role is essential for assisting customers with technology and software solutions. The ideal candidate should have strong communication skills and a willingness to learn, as full training is provided. The position offers hybrid working, generous holidays, and a supportive team culture, ensuring a balance between work and wellbeing for a fulfilling career experience.