Customer Success Leader - Proptech SaaS

TieTalent; Chesterfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A fast-growing proptech platform is looking for a Customer Success Executive in Chesterfield. You will manage client portfolios, ensuring engagement and satisfaction through tailored strategies and training. The ideal candidate will have a strong client-facing background, expertise in digital marketing, and an analytical mindset. This full-time role offers a dynamic working environment with opportunities for growth.

Qualifications

• Proven experience in a client-facing role, ideally in SaaS, proptech, or digital solutions.
• Solid understanding of digital marketing and automation platforms.
• Goal-oriented and motivated by performance, focused on achieving client success.

Responsibilities

• Manage a portfolio of accounts, delivering actionable insights.
• Drive platform adoption and client engagement by offering expert advice.
• Conduct training sessions to help clients effectively use the platform.

Skills

Client management

Digital marketing

Problem-solving

Analytical thinking

Strong communication

Tools

Canva

Job description

A fast-growing proptech platform is looking for a Customer Success Executive in Chesterfield. You will manage client portfolios, ensuring engagement and satisfaction through tailored strategies and training. The ideal candidate will have a strong client-facing background, expertise in digital marketing, and an analytical mindset. This full-time role offers a dynamic working environment with opportunities for growth.