Property Viewing Guide - Snodland

Arun Estate Agencies Ltd; Snodland; On-site; GBP 17,000 - 19,000; Full time

Job summary

Wards of Kent is seeking a friendly, customer-focused team member to be the first point of contact for buyers. You will greet prospective buyers and accompany them to view properties, highlighting positives and collecting feedback for the branch. You may host Open Houses and assist in the office with general admin.

Basic computer skills are required and training will be provided on our internal systems. This role suits flexible, part-time availability; applicants should not hold a full-time job

Qualifications

• Customer service experience is preferred.
• Strong communication and people skills.
• Flexibility to work Saturdays and cover holidays.
• Experience hosting open houses is a plus.

Responsibilities

• Greet prospective buyers and accompany them to view properties.
• Highlight positive attributes and relay feedback to the branch.
• Host Open Houses when needed and support office administration.

Skills

Customer service

Communication

Flexible working

Open Houses

Job description

Wards of Kent

The Package

• Start Date: ASAP
• Salary: £12.75 per hour + occasional commission
• Work Pattern: Saturday – 8:45 AM to 5:00 PM
• Special Requirements: A full driving license, business insurance, and your own vehicle is required

About Us

At Wards of Kent, we love what we do, and it shows in our success. We're looking for someone to join our team in a key role that supports our customers in moving forward with their property journeys.

What’s in it for you?

• A brilliant job for someone who loves people and property!
• A company that values customers and colleagues alike, with a 4.6/5 rating on Trustpilot
• A company that listens to its colleagues, with annual staff survey feedback results of 90%+ (check out our website for more details)
• Helping the community is at the heart of what we do. We have raised millions for deserving causes, and we even pay the entry fees for colleagues who want to raise money for local or national charities.

The Job

This role is just what it sounds like! Your job will be to help our customers from the moment they meet you. You will be the first point of contact, greeting prospective buyers and accompanying them to view properties.

Throughout the appointments, you will highlight the positive attributes of the home, gather feedback, and relay any relevant information back to your branch colleagues.

You may also be hosting Open Houses, which are a time-effective way to show multiple buyers a property.

In addition, you’ll assist in the office with administrative duties and general communication. Basic computer skills are required, but don’t worry – we’ll train you on our internal systems.

The Person

This role is perfect for someone who enjoys flexible work, possibly retired or semi-retired individuals, though we welcome applicants from all backgrounds.

You’ll need to have flexibility to cover for holidays and sickness, especially during our busiest periods.

A positive attitude is key, as the success of our office relies heavily on the support of our part-time team.

You will also need:

• A full driving license and your own car (with business insurance).
• Confidence in managing a busy diary of appointments.
• To be responsible, reliable, smart in appearance, and possess great people and communication skills.

This is a role where you can truly make a difference in helping people find their dream homes!

Important Notes

We are only considering applicants who will not have a full-time job alongside this role.

We look forward to hearing from you!