Property Services Supervisor: Repairs & Contractor Oversight

Confero Recruitment Group; Stirling; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Confero Recruitment Group is supporting a respected Housing Association in Central Scotland to recruit a Property Services Officer. The role focuses on reactive repairs, voids management, contractor oversight, and delivering high-quality tenant services.

The successful candidate will have strong experience in social housing maintenance, excellent communication skills, and a full UK driving licence. A rewarding role offers varied responsibilities and opportunities to drive service improvements

Qualifications

• Experience within social housing, housing association, local authority or property maintenance environment.
• Strong knowledge of responsive repairs, voids management and contractor supervision.
• Experience producing performance reports and monitoring service standards.
• Excellent communication, customer service and organisational skills.
• Full UK driving licence and access to a vehicle for business use.

Responsibilities

• Manage reactive repairs and void maintenance services to tenant standards.
• Oversee contractor performance, quality standards, compliance, and service delivery targets.
• Coordinate damp and mould cases with legislative timescales.
• Carry out property inspections including complex repairs and post-work quality checks.
• Monitor and report on repairs, void performance and contractor KPIs.
• Manage complaints, insurance claims and rechargeable repairs.
• Support and supervise Property Services team members, including performance development.
• Build positive relationships with tenants, contractors and external stakeholders.

Skills

Responsive repairs

Voids management

Contractor management

Customer service

Communication

Organisational skills

Performance reporting

Job description

Confero Recruitment Group is supporting a respected Housing Association in Central Scotland to recruit a Property Services Officer. The role focuses on reactive repairs, voids management, contractor oversight, and delivering high-quality tenant services.

The successful candidate will have strong experience in social housing maintenance, excellent communication skills, and a full UK driving licence. A rewarding role offers varied responsibilities and opportunities to drive service improvements