Senior Property Maintenance Lead — Repairs & Compliance

Scottish Federation of Housing Associations; Ardrossan; On-site; GBP 48,597 - 52,578; Full time

Benefits offered by this job

Generous leave entitlement of 40 days

Company pension scheme with 10% employer contributions

Access to a cash health plan

Agile working policy

Free onsite parking

Job summary

A leading housing association based in Ardrossan is seeking a Senior Property Maintenance Officer to oversee the repairs team and ensure quality service delivery for tenants. You will lead a team, manage contractor performance, and ensure properties are safe and well-maintained. The ideal candidate will possess strong technical knowledge in property maintenance and a commitment to exceptional customer service. Benefits include generous leave and a company pension scheme.

Qualifications

• Strong technical knowledge of property maintenance and housing legislation.
• Experience managing reactive repairs, voids, inspections and contractor performance.
• A proactive, solutions focused approach.

Responsibilities

• Lead and support our Property Maintenance Officers, driving high standards.
• Use data and KPIs to spot trends and improve service delivery.
• Ensure delivery of a first class customer experience.

Skills

Property maintenance knowledge

Customer service orientation

Data analysis and KPI reporting

Team leadership

Job description

A leading housing association based in Ardrossan is seeking a Senior Property Maintenance Officer to oversee the repairs team and ensure quality service delivery for tenants. You will lead a team, manage contractor performance, and ensure properties are safe and well-maintained. The ideal candidate will possess strong technical knowledge in property maintenance and a commitment to exceptional customer service. Benefits include generous leave and a company pension scheme.