Property Maintenance Coordinator - Repairs & Support

Scottish Federation of Housing Associations; City of Edinburgh, Glasgow; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Company sick pay scheme

34 days’ holiday per annum

Access to Health and Wellbeing resources

Company pension scheme

Discounts at major retailers

Job summary

The Scottish Federation of Housing Associations is seeking a full-time Property Co-ordinator in Edinburgh to support high-quality asset management service. The role includes coordinating repairs, maintaining records, and ensuring excellent customer service. Required skills include strong organizational and communication skills, as well as experience in property maintenance or social housing. Benefits include company sick pay, health resources, pension scheme, and employee discounts.

Qualifications

• Experience in an administrative or office-based role.
• Ability to prioritize and manage a varied workload.
• Experience in property maintenance, contractors, or social housing.

Responsibilities

• Coordinate reactive repairs and void works in line with targets.
• Respond to customer enquiries and provide clear advice.
• Support planned and cyclical maintenance programmes.
• Monitor contractor performance and customer satisfaction.
• Maintain accurate records, reports, and compliance systems.
• Communicate effectively with customers and stakeholders.

Skills

Organisational skills

IT skills

Communication skills

Customer focus

Proactivity

Education

Relevant qualification (or willingness to work towards one)

Job description

The Scottish Federation of Housing Associations is seeking a full-time Property Co-ordinator in Edinburgh to support high-quality asset management service. The role includes coordinating repairs, maintaining records, and ensuring excellent customer service. Required skills include strong organizational and communication skills, as well as experience in property maintenance or social housing. Benefits include company sick pay, health resources, pension scheme, and employee discounts.