Property Sales Officer (Touchstone)

Touchstone; Westhay; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Discounts and offers

Job summary

Touchstone, part of Places for People Group, is seeking a Property Sales Officer to join our dynamic Property Sales team. You will deliver a full sales administration service for the Property Sales function, ensuring an excellent experience for all customers and stakeholders.

Knowledge of statutory sales to tenant options, lease extensions and resale processes is desirable. You will liaise with customers, buyers, solicitors, estate agents and internal teams, delivering consistently excellent

Qualifications

• Experience in property sales is advantageous.
• Knowledge of statutory sales to tenant options, lease extensions and resale processes desirable.
• A basic DBS or equivalent check is required.

Responsibilities

• Deliver a full sales administration service for the Property Sales function, ensuring an excellent experience for all customers and stakeholders.
• Manage all sales and resales in line with leases, legislation and internal SLAs.
• Liaise with customers, proposed buyers, solicitors, estate agents and internal teams to reflect individual customer needs and maintain high service levels.

Skills

Customer service

Communication

Telephone etiquette

Attention to detail

Education

University graduate in legal sector

Job description

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities.

From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK.

And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.

Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

More about your role

We are looking to recruit a Property Sales Officer to join our dynamic and developing Property Sales team. In this role, you will deliver a full sales administration service for the Property Sales function, ensuring an excellent experience for all customers and stakeholders.

Knowledge of statutory sales to tenant options, lease extensions and resale processes is desirable. A key part of your responsibilities will be managing all sales and resales in line with legislative requirements, individual leases and transfers, and internal service level agreements.

You will liaise with existing customers, proposed buyers, solicitors, estate agents, and internal business areas across Places for People. You will tailor your approach to reflect individual customer needs, ensuring the delivery of consistently excellent customer service.

For more information, please download our job profile available.

More about you

You will work as part of the Property Sales Team, engaging directly with customers to provide a personalised, high-quality service while taking ownership of a variety of transactions. The role involves effective collaboration with a range of stakeholders. You will also be responsible for upholding our Customer Promises by consistently delivering excellent service to both new and existing customers.

Experience working in property sales environment, or a university graduate within the legal sector would be advantageous.We require someone who can display strong attention to detail, is quick to learn and enjoys variety in their work. We will also require you to effectively manage multiple priorities

As this role requires you to work with a diverse range of people; we need you to have excellent communication skills and a track record of delivering excellent customer service. We need you to have a calm and competent telephone manner and the ability to demonstrate written skills in a professional manner.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more