Property Sales & Customer Experience Officer

Touchstone; Westhay; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Discounts and offers

Job summary

Touchstone, part of Places for People Group, is seeking a Property Sales Officer to join our dynamic Property Sales team. You will deliver a full sales administration service for the Property Sales function, ensuring an excellent experience for all customers and stakeholders.

Knowledge of statutory sales to tenant options, lease extensions and resale processes is desirable. You will liaise with customers, buyers, solicitors, estate agents and internal teams, delivering consistently excellent

Qualifications

• Experience in property sales is advantageous.
• Knowledge of statutory sales to tenant options, lease extensions and resale processes desirable.
• A basic DBS or equivalent check is required.

Responsibilities

• Deliver a full sales administration service for the Property Sales function, ensuring an excellent experience for all customers and stakeholders.
• Manage all sales and resales in line with leases, legislation and internal SLAs.
• Liaise with customers, proposed buyers, solicitors, estate agents and internal teams to reflect individual customer needs and maintain high service levels.

Skills

Customer service

Communication

Telephone etiquette

Attention to detail

Education

University graduate in legal sector

Job description

Touchstone, part of Places for People Group, is seeking a Property Sales Officer to join our dynamic Property Sales team. You will deliver a full sales administration service for the Property Sales function, ensuring an excellent experience for all customers and stakeholders.

Knowledge of statutory sales to tenant options, lease extensions and resale processes is desirable. You will liaise with customers, buyers, solicitors, estate agents and internal teams, delivering consistently excellent