Property Sales Manager

Home Group; Newcastle upon Tyne; Hybrid; GBP 42,000; Full time

Job summary

An established industry player is seeking a dynamic Property Sales Progression Manager to lead a team in driving affordable home ownership initiatives. This hybrid role offers the chance to make a real difference in customers' lives while achieving sales targets. You'll leverage your property sales expertise to coach your team, ensuring exceptional service and satisfaction. With a supportive environment and a focus on diversity, this role promises personal growth and a fulfilling career. Join a top-rated employer where your contributions will help shape the future of housing in the North of England.

Benefits

34 days leave including bank holidays

Health cash plan

800+ high street discounts

Generous pension scheme

Career development opportunities

Qualifications

• Strong property sales background with knowledge of affordable home ownership.
• Proven people manager with resilience and determination.

Responsibilities

• Maximise sales performance and ensure positive customer journeys.
• Manage workload to meet performance targets and deadlines.

Skills

Property Sales Expertise

People Management

Interpersonal Skills

Analytical Skills

Knowledge of Housing Legislation

Tools

Sales Force/CRM

Job description

Job Description - Property Sales Progression Manager (25665)

Property Sales Progression Manager

Newcastle upon Tyne - Hybrid working from our office at Strawberry Lane, from home and across our North of England property portfolio

Fixed Term – 12 months, Full Time (37.5 hpw)

Salary circa £42,000 depending on experience plus great benefits including Health cash plan

Home a place where you belong…

We have a fantastic opportunity for an experienced Sales Progression Manager (known internally by us as Lead Statutory Sales Executive) to lead a team responsible for affordable home ownership resales, staircasing, remortgages, tenant sales and transfers of equity. In this role, you'll apply your expertise in sales progression to help drive our team towards achieving positive customer journeys and exceeding sales targets.

Key Responsibilities:

• Maximising sales performance across all transactions, ensuring the team are proactive on sales conversions to exceed targets.
• Driving all activity and sales performance, ensuring our customer journeys are informed, positive and proactive.
• Prioritising and managing a large and varied workload to meet performance targets and statute deadlines.
• You’ll be a key point of contact for the wider business, our customers and external stakeholders during the end to end conveyance period and beyond.
• Unleashing the potential of your team, through brilliant coaching you’ll ensure exceptional quality of service, customer satisfaction, reduce sales periods and drive overall service improvements.

Fancy going home each day knowing that you have helped change our customers' lives for the better? You’ll do that here, working for a top 10 Great Place to Work in the UK Employer!

You Bring:

• A strong property sales background, with expert knowledge and experience in affordable home ownership initiatives and after sales services to ensure that the service provided to customers is right first time. You’ll also know all about shared ownership resales to staircasing, and lease extensions to remortgages.
• A proven people manager who is resilient and determined, who can get the best out of your team to deliver outstanding customer experience whilst smashing your sales targets.
• Great interpersonal skills, proactive and positive in engaging with customers, inspiring your team to be the same.
• Analytical, being able to bring creative solutions and new ways of working to drive sale conversions and continuous improvement.
• A great knowledge of the property market, and all the legal bits that come with that, as well as relevant housing acts, Homes England guidelines and relevant housing legislation.
• Previous experience using Sales Force/CRM would be advantageous but training will also be provided.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Our Team:

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job Details:

• 37.5 hours per week. This is a hybrid role and you’ll spend a minimum of 2 days in the office, others working at home or across our property portfolio.
• Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.

A Place Where You Belong:

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What's in it for You?

• 34 days leave (includes bank holidays and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.

Finally, do let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at [e-mail]