Property Repairs Manager

Opus People Solutions Ltd; Rugby; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading property solutions firm in the UK seeks a Property Repairs Team Leader to oversee maintenance of social housing and leased properties. The role requires solid leadership skills, budget management, and a focus on delivering high-quality services in line with regulatory standards. The ideal candidate will ensure effective team performance, heighten customer satisfaction, and engage with various stakeholders to align operational objectives.

Qualifications

• Experience in managing teams in the repairs and maintenance sector.
• Strong customer service orientation.
• Ability to manage a significant budget effectively.

Responsibilities

• Lead and develop the Property Repairs Team for performance and compliance.
• Deliver a responsive repairs service and manage customer complaints.
• Oversee health, safety, and environmental compliance.

Job description

Overview

Contract: Temporary ongoing (perm opportunity available)

60% onsite presence needed & Driving licence required.

Purpose of Job: Lead the maintenance of social housing and leased properties, ensuring full compliance with statutory and regulatory standards. Manage the Property Repairs Team to deliver high-quality, cost-effective services with a strong customer focus, aligned with CANDO values.

Responsibilities

• Lead and develop the Property Repairs Team, ensuring high performance and compliance with safety and regulatory standards.


• Deliver a responsive, customer-focused repairs service across all tenures, managing complaints and driving continuous improvement.


• Oversee health, safety, and environmental practices, acting swiftly on risks or breaches.


• Manage service planning, performance, and legal compliance, including Decent Homes and Social Housing Consumer Standards.


• Ensure effective financial oversight of a £5m+ budget, driving value for money and cost efficiency.


• Improve void turnaround times and operational KPIs through strategic scheduling and resource management.


• Maintain asset safety and data integrity, using insights to inform decisions.


• Engage with residents, partners, and stakeholders, providing senior-level support and assurance.


• Lead emergency out-of-hours repairs and ensure staff follow protocols.

Seniority level

• Mid-Senior level

Employment type

• Temporary

Job function

• Other

Industries

• Repair and Maintenance