Maintenance Manager

Goodman Masson; East Midlands; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Repairs Manager to oversee repairs and maintenance operations at a Housing Association. This role offers an exciting opportunity to ensure safe, high-quality services while delivering the best value for residents. The ideal candidate will have proven experience managing residential repairs, strong leadership skills, and a commitment to health and safety. Join a forward-thinking organization that values excellence and continuous improvement in service delivery, and make a significant impact in the community.

Qualifications

• Proven experience in managing high-volume residential repairs.
• Strong leadership and team management skills are essential.

Responsibilities

• Lead operational delivery of repairs and maintenance services.
• Manage KPIs, SLAs, and departmental budgets effectively.

Skills

Leadership Skills

Budget Management

Health and Safety Management

Communication Skills

Negotiation Skills

Customer Focus

Education

Degree-level education

IOSH Managing Safely qualification

Tools

Budget Management Tools

Job description

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Executive Consultant - Assets, Building Safety & Compliance, Repairs, Property Services at Goodman Masson

Location: East Midlands/Northern home counties (4 days on-site)

Day Rate: Competitive

We are looking for a dynamic Repairs Manager to join the team at a Housing Association and lead their repairs and maintenance operations. This is an exciting opportunity to contribute to delivering safe, high-quality services while ensuring the best value for money for residents.

Key Responsibilities:

• Lead and manage the operational delivery of repairs and maintenance services.
• Ensure a safe, compliant, and high-quality repair service across properties.
• Manage KPIs, SLAs, and departmental budgets to meet targets and improve performance.
• Support the Assistant Director of Repairs in implementing the business plan.
• Promote a safety-first approach, adhering to health and safety standards.
• Provide leadership and mentorship to your team, ensuring a positive, customer-focused culture.
• Manage external suppliers, including contractors, to ensure the best quality of service and value for money.
• Contribute to strategic planning, reporting to management, and improving service delivery.

What we are looking for:

• Proven experience in managing high-volume residential repairs and property maintenance contracts.
• Strong leadership and team management skills, including coaching and development.
• A track record of managing health and safety across teams and operations.
• Budget management experience, including overseeing budgets of £2M+ per annum.
• Excellent communication and negotiation skills with the ability to build trusted relationships at all levels.
• A customer-focused approach, always striving for excellence and continuous improvement.

Qualifications:

• Degree-level education or relevant sector/industry experience.
• IOSH Managing Safely or equivalent H&S qualification (essential).
• Full valid driving licence (required).

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Engineering, Project Management, and Management

Industries

Housing and Community Development and Housing Programs