Property Management Team Lead – 700+ Properties

Clark James Recruitment; Chatham; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Commission

Company benefits

Sunday Times Best Places to Work 2026

Job summary

Clark James Recruitment is partnering with a professional estate agency with multiple offices. They seek an experienced Property Management Team Leader to own a well-established function and lead a team of 4 Property Managers responsible for around 700 fully managed properties.

You will drive service excellence and operational performance, develop people, implement process improvements and maintain strong compliance, with KPIs and stakeholder management at the core.

Qualifications

• Experience in Residential Property Management.
• Leadership experience managing or mentoring others.
• Strong understanding of compliance and operational processes.
• Commercial awareness and KPI management capability.
• Excellent communication and stakeholder management.

Responsibilities

• Oversee end-to-end property management operations at branch level.
• Lead and develop a team of 4 Property Managers.
• Ensure service standards and KPIs are met.
• Monitor workload and portfolio health for ~700 properties.
• Identify and implement process improvements.
• Partner with senior leadership on strategic initiatives.
• Recruitment, onboarding and retention support.
• Conduct regular 1:1s and performance reviews.

Skills

Leadership

Property Management

KPI Management

Compliance

Stakeholder Mgmt

Communication

People Development

Job description

Clark James Recruitment is partnering with a professional estate agency with multiple offices. They seek an experienced Property Management Team Leader to own a well-established function and lead a team of 4 Property Managers responsible for around 700 fully managed properties.

You will drive service excellence and operational performance, develop people, implement process improvements and maintain strong compliance, with KPIs and stakeholder management at the core.