Property Maintenance Helpdesk Coordinator

Pertemps Bond; England; On-site; GBP 21,000 - 28,000; Full time

Job summary

Pertemps Bond is seeking a highly organised Helpdesk Coordinator to join their fast-growing maintenance operations across the UK. You will support field engineers, manage bookings, order parts and keep clients updated to ensure on‑time service.

This hands-on role requires strong communication, reliability, and the ability to prioritise in a busy environment. A‑Levels or equivalent, plus two years’ helpdesk and office experience, are expected.

Qualifications

• Property maintenance or repairs coordination background.
• Helpdesk or scheduling experience (non-IT).
• Fast-paced maintenance environment comfort.
• 2 years’ helpdesk experience and 2 years’ office experience.

Responsibilities

• Book, rebook, and progress maintenance jobs.
• Add notes, completions, and details for drainage and plumbing works.
• Approve completed jobs for invoicing.
• Plan engineers’ workloads and manage diaries.
• Adjust schedules as jobs change.
• Coordinate access, parts, and site attendance.
• Raise invoices once work is completed.
• Chase quotes and approvals.
• Client communication with property managers and clients.

Skills

Helpdesk experience

Scheduling

Organisation

Communication

Education

A-Level or equivalent

Tools

BigChange

Job description

Pertemps Bond is seeking a highly organised Helpdesk Coordinator to join their fast-growing maintenance operations across the UK. You will support field engineers, manage bookings, order parts and keep clients updated to ensure on‑time service.

This hands-on role requires strong communication, reliability, and the ability to prioritise in a busy environment. A‑Levels or equivalent, plus two years’ helpdesk and office experience, are expected.