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Link Group Limited, via C~urb, is seeking a Property Maintenance Administrator (Planned) to support planned maintenance and landscaping services in Falkirk.
Reporting to the Planned Maintenance Supervisor, you will manage appointments, liaise with suppliers, process invoices, and ensure our housing management system (Aareon) is up to date; this permanent, full-time role is on-site in Falkirk.
At C~urb, part of Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.
C~urb is looking for an experienced Property Maintenance Administrator to join our Planned Maintenance Team who will contribute to the provision of a high-quality service to all its customers. The role will also provide administrative support to our Landscaping service, ensuring the effective delivery of services across both teams. The Property Maintenance Team are committed to achieving a ‘right first time’ result for our customers and the post holder will be an integral part in achieving this target.
The post holder will be flexible within the remit of the property maintenance service and will use their initiative to advise and resolve both internal and external customer enquiries.
Reporting to the Planned Maintenance Supervisor, you will be responsible for all aspects of administration in line with our property maintenance service procedures, including confirming appointments for our planned investment programmes, liaising with suppliers and colleagues, processing invoices and payments and updating systems as required.
All property maintenance works will be processed through Link’s internal housing management system [Aareon] ensuring all appropriate coding is used.
As an experienced Administrator, you will have relevant experience of providing administrative support. You will be educated to SCQF level 6/SVQ level 3 or equivalent in Business Administration or in another relevant discipline and will have knowledge and experience of housing repair issues.The Property Maintenance Administrator will have knowledge of and commitment to providing excellent customer service and relevant experience of providing a frontline service to a range of customers.This role requires a high standard of IT literacy and intermediate knowledge of Microsoft office systems. The successful postholder will have strong communication skills, both verbal and written.In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job Information Pack on our website.
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